MICHAEL MCGURK
Cedar City,Utah
Summary
Hardworking Account Manager with 8 years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
8
8
years of professional experience
Work History
Coca Cola Account Manager
Coca Cola
Cedar City, Utah
01.2016 - 02.2024
- Specialize in relationship building, customer retention, new customer development, maximizing revenue, and up-selling
- Maintain CRM records of territory, customer order potential, status of sales in progress and provide feedback to management on a regular basis
- Proactively manage relationships with key internal and external vendors to ensure deliverables meet agreed upon specifications, deadlines and standards
- Negotiated contracts with clients to maximize profitability.
- Provided training and guidance to new Account Managers.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Collaborated with marketing team to develop promotional materials for clients.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- Ensured compliance with industry regulations when dealing with clients.
- Renewed existing accounts by cementing trusting relationships with customers.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
Education
Southern Utah University
Skills
- Strategic Account Development
- Client Relationship Management
- Inventory Management
- Sales and Marketing
- Time Management
- Strategic Planning
- Revenue Generation
- Complaint Management
- Brand Management
- Account Management
- Issue Resolution
- Vendor Management
Timeline
Coca Cola Account Manager
Coca Cola
01.2016 - 02.2024
Southern Utah University