Michael McKenney
Norton,MA
Summary
A reliable employee with over 10 years experience in all work environments. Dynamic Social Media Manager with a proven track record and work ethic at Allied Universal Security. Adept in strategic planning and problem-solving. Excelled in boosting engagement by over 40 million views through innovative content creation and SEO knowledge. Skilled in collaboration and meticulous attention to detail.
Overview
9
9
years of professional experience
Work History
Social Media Manager
Self-employeed
Norton, MA
09.2023 - Current
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience. Total currently is 141k Followers and with over 40 million views
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
- Implemented content calendar to ensure timely and organized posting across all channels.
Loss Prevention Officer
Kohls Corp
Mansfield MA
04.2020 - 04.2024
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Assisted in the apprehension of shoplifters, adhering to company policies and legal guidelines during each incident.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
- Served as a key point of contact for staff members, addressing any loss prevention-related questions or concerns in a timely and professional manner.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Coordinated with local law enforcement agencies to strengthen community partnerships and deter criminal activity within the store premises.
- Conducted regular audits to identify potential areas for loss, addressing vulnerabilities and minimizing risk.
- Improved overall store safety by identifying potential hazards and ensuring proper signage was posted in necessary areas.
- Reduced inventory shrinkage by implementing effective loss prevention strategies and procedures.
- Trained personnel on security best practices, protocols and procedures.
- Implemented targeted strategies for reducing internal theft by closely monitoring employee behavior and transactions at all times.
Security Supervisor
Allied Universal Security
North Attleboro, MA
06.2015 - 09.2020
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Streamlined visitor check-in processes, enhancing efficiency of entry and exit procedures.
Education
Diploma -
Norton High School
Norton 06.2010
Skills
- Social Media Management
- Photo and Video Editing
- Teamwork and Collaboration
- Content Creation
- Attention to Detail
- Problem-Solving
- Strategic Planning
- Goal Planning
- Effective Organization
- SEO knowledge
- Sales
Timeline
Social Media Manager
Self-employeed
09.2023 - Current
Loss Prevention Officer
Kohls Corp
04.2020 - 04.2024
Security Supervisor
Allied Universal Security
06.2015 - 09.2020
Diploma -
Norton High School