Michael Mckever Jr
Grayson,GA
Summary
Proven track record in enhancing mail delivery efficiency and customer satisfaction at USPS, leveraging expertise in mail sorting and route management. Demonstrated ability to foster strong customer relationships and adhere to postal regulations, significantly improving operational productivity. Skilled in both parcel delivery (hard skill) and teamwork (soft skill), ensuring high standards of service and safety compliance.
Overview
13
13
years of professional experience
Work History
Mail Carrier
USPS
Stone Mountain, GA
03.2016 - Current
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Distributed mail on foot to residences and businesses, delivering to approximately Number customers per shift.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Production Worker
Bagcraft Papercon
Norcross, GA
09.2013 - 11.2015
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
Mail Handler
USPS
Forest Park, GA
11.2011 - 07.2012
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Distributed mail on foot to residences and businesses, delivering to approximately Number customers per shift.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Insulation Installer
Hill Pheonix
Conyers, GA
06.2012 - 08.2013
- Delivered high-quality workmanship by mastering the installation techniques for various insulation products.
- Worked with variety of insulation material types in residential and commercial settings.
- Collaborated with construction teams to ensure timely completion of insulation projects.
- Reduced energy costs for clients with proper installation of various insulation types, such as fiberglass, cellulose, or spray foam.
- Ensured safety compliance by adhering to industry standards and regulations during installations.
- Improved client satisfaction by expertly installing insulation in residential and commercial properties.
- Maintained high standard of clean-up before leaving job sites, completing necessary touch-up work and clean-up to avoid leaving property owners to deal with dust or debris.
- Maintained cleanliness at job sites by disposing of waste materials properly and keeping work areas organized.
- Established strong relationships with clients and coworkers through effective communication, teamwork, and professionalism during insulation installation projects.
- Prioritized safety precautions when handling hazardous materials, ensuring the well-being of both self and colleagues onsite.
- Supported team members in complex projects, promoting a collaborative working environment that fostered skill development and knowledge sharing.
Skills
- Safety awareness
- Parcel delivery
- Weather Tolerance
- Vehicle loading
- Mail Sorting
- Package handling
- Postal regulations
- Route Management
- Mail distribution
Timeline
Mail Carrier
USPS
03.2016 - Current
Production Worker
Bagcraft Papercon
09.2013 - 11.2015
Insulation Installer
Hill Pheonix
06.2012 - 08.2013
Mail Handler
USPS
11.2011 - 07.2012