Michael McManigal
Council Bluffs,IA
Summary
Experienced pest control professional with 7 years focused on preventing and eliminating pests for residential and commercial customers. Well-versed in applying chemicals and using fumigants safely. Excellent skills in interpersonal communication, customer service and sales. Hardworking technician bringing demonstrated abilities in inspecting sites, mixing chemicals and analyzing problems. Effectively determine property needs and ideal strategies for removing pests. Implementing physical strategies such as baits to further enhance chemical-based approaches.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Pest Control Service Technician
Plunketts Pest Control
Fridley, MN
07.2015 - 07.2022
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Adhered to most stringent safety procedures when applying chemicals.
- Wrote detailed reports for each job, noting sanitation and structural issues that could potentially lead to pest activity.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Drove to customer residences and places of business to inspect for pests.
Parts Inspector
Ten-Cate Embi
Shelbyville, IN
04.2013 - 07.2015
- Monitored organization activities for compliance with engineering standards and regulations.
- Selected products for inspecting and testing through different stages of production processes.
- Calculated measurements and performed arithmetic formulas to determine lengths, proportions, circumferences and proportions.
- Prepared and completed work orders to produce quality product prior to billing clients.
- Verified accuracy and completeness of documentation and repairs through quality control procedures.
- Accurately recorded and analyzed inspection reports and testing data.
Restaurant Department Manager
McDonald's Restaurant
Shelbyville, IN
08.2008 - 04.2013
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
No Degree - Police Enforcement
Iowa Law Enforcement Academy
Des Moines, IAHigh School Diploma -
Abraham Lincoln High School
Council Bluffs, IA05.1983
Skills
- Treatment Requirement Determination
- Customer Safety
- Product Knowledge
- Groundwater Sampling
Certification
- Certified license holder for Fumigation, structural, Termites and ornimental for state of Iowa
Iowa Police officer
Worked as a Council Bluffs police reserve to start off my career in law enforcement in 1984, then ended my career in law enforcement as a city police officer for the city of Dunlap, Iowa in 1993.
Timeline
Pest Control Service Technician
Plunketts Pest Control
07.2015 - 07.2022
Parts Inspector
Ten-Cate Embi
04.2013 - 07.2015
Restaurant Department Manager
McDonald's Restaurant
08.2008 - 04.2013
No Degree - Police Enforcement
Iowa Law Enforcement Academy
High School Diploma -
Abraham Lincoln High School
- Certified license holder for Fumigation, structural, Termites and ornimental for state of Iowa
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