Michael Meadows
Lewisville,TX
Summary
Results-driven aviation expert with a strong background in ramp operations and regulatory compliance within the Part 121 airline sector. Over a decade of leadership experience focused on instilling a strong safety culture and optimizing ground handling processes, including cargo loading, aircraft marshalling, and equipment utilization. Leveraging in-depth understanding of airport protocols and federal regulations to improve operational efficiency and ensure timely, safe ground movement. Proven ability to train and supervise ramp teams to uphold rigorous safety and quality standards.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Airport Workforce Manager
American Airlines
06.2020 - Current
- Supervised above the wing and below the wing staffing coordination for multiple daily flights, ensuring efficient coverage and improve operational efficiency.
- Facilitated communication between management, IAM/TWU represented employees, and stakeholders to enhance team productivity and morale.
- Designed and implemented an all-in-one ROC Allocator Quick Reference Guide to serve as a comprehensive resource for the entire team. This quick reference guide provided a single guide to job functions at each terminal, as well as a one-stop resource for essential contacts and phone numbers.
- Leveraged GS Realtime expertise to contribute to focus groups at American for the development of new policy and procedure changes, working directly with the GS Realtime Team & Inform team to improve the program before its launch.
IOC Load Planning Supervisor
American Airlines
06.2019 - 06.2020
- Led and mentored a team of 45+ load planners, resolving complex weight and balance issues affecting American Airlines' global operations.
- Collaborated cross-functionally with Aircraft Dispatchers, Operations Engineering, and Flight Operations to resolve complex technical challenges such as MELs, IROPS, and takeoff performance, reducing operational delays.
- Interpreted complex MEL aircraft limitations, weather impacts and ICAO NOTAMs to proactively adjust daily flight operations, minimizing impact on flights.
- Adhere to government regulations (DOT, FAA, TSA) including FAA Operations Specs.
HCC Ramp Operations Control Manager
American Airlines
06.2018 - 06.2019
- Led the implementation of a new Baggage Operations Control team, streamlining the recovery and rerouting of luggage and cutting mishandled baggage rates at DFW by a measurable margin.
- Facilitated communication between HCC and Ramp Management, de-escalating critical operational challenges and reducing departure delays
- Coordinated strategic departure holds with Passenger Operations Control (POC), minimizing passenger and flight operations impact.
- Managed daily CSM staffing emails and coordination.
Customer Operations Manager
American Airlines
06.2016 - 06.2018
- Led and mentored crew chiefs and clerks. Overseeing ramp-side international operations to ensure efficiency and on-time departures.
- Resolved complex ramp issues affecting on-time performance and mitigating delays.
- Implementation of a new tablet-based bag clearing system for international departures, enhancing communication between ramp crews and gate agents. Resulted in a reduction of bag pull delays and improved bag pull times.
- Conducted thorough 32J investigations to follow up on service failures, identifying root causes and implementing corrective actions to prevent recurrence.
- Conducted daily safety briefings and follow ups with team members.
Hub Control Center Turn Coordinator
American Airlines
01.2016 - 06.2016
Operations Coordinator
American Airlines
03.2015 - 01.2016
Ramp Operations Team Lead
United Airlines
12.2006 - 04.2014
Education
Institute of Flight Operations And Dispatch (IFOD)
Irving07-2022
No Degree - Aviation/Airway Management And Operations
Utah Valley University
Orem, UT06.2016
Skills
- Safety & Compliance
- FAA Regulatory Compliance (Part 121)
- Extensive Knowledge of MEL & CDL Applications
- Safety Assurance Programs (SMS, ASAP, GSAP)
- Ramp Experience
- Operational Policy & Procedures
- Risk Management
- Operational & Leadership
- Decision-Making Under Stress
- Complex Problem Solving in High Pressure Environments
- Teamwork and Collaboration with Flight Ops & Dispatch
- Conflict Resolution & Communication
- Administration
- Microsoft Excel, Word, Powerpoint & Outlook
- Workbrain
- Microsoft Teams
- Flight Operations & Planning
- FAA Licensed Aircraft Dispatcher
- FOS Systems Expert (SABRE & RES)
- Flight Planning
- Weight & Balance
- Irregular Operations (IROPS) Coordination
- Flight Progress Monitoring
- Track Diversions
- Reading & Interpreting Dispatch Releases
Certification
- FAA Aircraft Dispatcher License
Timeline
Airport Workforce Manager
American Airlines
06.2020 - Current
IOC Load Planning Supervisor
American Airlines
06.2019 - 06.2020
HCC Ramp Operations Control Manager
American Airlines
06.2018 - 06.2019
Customer Operations Manager
American Airlines
06.2016 - 06.2018
Hub Control Center Turn Coordinator
American Airlines
01.2016 - 06.2016
Operations Coordinator
American Airlines
03.2015 - 01.2016
Ramp Operations Team Lead
United Airlines
12.2006 - 04.2014
Institute of Flight Operations And Dispatch (IFOD)
No Degree - Aviation/Airway Management And Operations
Utah Valley University