Michael Mercogliano
ALOHA,Oregon
Summary
Warehouse Product coordinator with 11 years of experience, including in forklift operation and transportation.
HVAC professional with solid track record in system installation, maintenance, and repair. Known for reliability and adaptability, contributing to team success and delivering high-quality results. Skilled in troubleshooting and optimizing HVAC systems to meet client needs. Committed to maintaining high standards and achieving project goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
HVAC Technician
Service Patriots
11.2021 - Current
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
Transportation Specialist
Access
08.2017 - 11.2021
- Coordinated schedules and communicated changes to clients
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Kept transportation operations in compliance with company, legal and safety requirements
- Operated powered lift trucks, pallet jacks and forklifts, Baler CDL trucks safely and with a 0% incident rate
- Evaluated and reconfigured systems to support customer service and operational goals
- Increased customer satisfaction by resolving [Product or Service] issues
Warehouse Lead Supervisor
Calbag Metals Company
12.2005 - 08.2016
- Maintained accurate stock records and schedules
- Unloaded, picked, staged and loaded products for shipping
- Conducted monthly, quarterly and yearly inventories of warehouse stock
- Entered data into software program to load and manipulate data and to produce reports
- Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport
- Worked at a rapid pace to meet tight deadlines
- Verified and recorded the count and condition of cargo received
- Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with a 0% incident rate
- Identified and implemented supply chain improvement opportunities
- Used a propane forklift to load trailer at warehouse
- Used IT14 loader with two yard bucket in and out of building
- Used Walden 6000 Articulating loader with one yard bucket
- Used baler to bale scrap metal into bales for shipment
- Used a high speed Briquette machine suitable for making aluminum pucks
- Used shaker table for shifting dirt and steel from good product
- Worked with head of maintenance department to work on and assist on machines
- Used shear machine to cut product to pallet size
Laborer
Acierno Construction
06.2000 - 09.2005
- Cement work
- Laying asphalt
- Electrical work
- Demolition
- Roofing
- Drywall
- Plumbing
Education
High School Diploma -
Grover Cleveland high school
01.1999
Skills
- Business operations
- Transportation
- Operation and control
- Critical Thinking
- Public Safety and Security
- Time Management
- Judgment and Decision Making
- Superior negotiation skills
- Team management
- Relationship development
- Current CDL license
- Customer service
- Business Development
- Shipping and receiving
- Customer satisfaction
- Operational improvement
- Team building
- CPR certified
- Technical troubleshooting
- Leak checks
- System troubleshooting
- Electrical wiring
- Package and split systems
- Heating systems
- Air conditioning
Accomplishments
- Supervised team of 4 staff members.
- Resolved product issue through consumer testing.
- Supervised a team of 4 workers during the complete installation of commercial HVAC ducting and equipment.
Certification
- First Aid/CPR Certified
- ISO 14001/9001 Hazmat Trained
- Certified Heavy industrial equipment operation
Affiliations
- Community Emergency Response Team, Active Member
- Beaverton Police Department, Volunteer Active Member
Additionalinformation - References
References available upon request.
Languages
English
Timeline
HVAC Technician
Service Patriots
11.2021 - Current
Transportation Specialist
Access
08.2017 - 11.2021
Warehouse Lead Supervisor
Calbag Metals Company
12.2005 - 08.2016
Laborer
Acierno Construction
06.2000 - 09.2005
High School Diploma -
Grover Cleveland high school
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