Michael Mericle
Houston,TX
Summary
Versatile Field Service Technician with a proven track record at VSC Fire & Security/Southeast Fire Protection, enhancing equipment performance and client satisfaction through expert repair and maintenance. Skilled in teamwork and coordination. Demonstrates a strong work ethic and commitment to safety and quality standards. Skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Field Service Technician
VSC Fire & Security/Southeast Fire Protection
2022.05 - Current
- Installed new equipment and explained operation and routine maintenance protocols.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring equipment to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Fire Sprinkler Foreman (New Construction)
Southeast Fire Protection
2017.04 - 2022.05
- Reviewed project details to specify correct materials and equipment for job sites.
- Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
- Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
- Monitored progress against established benchmarks, adjusting strategies as necessary to meet targets consistently.
- Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
Fire Sprinkler Fitter
Southeast Fire Protection
2014.01 - 2017.04
- Participated in regular training sessions to improve technical skills and stay current on latest technologies in the field.
- Coordinated closely with other tradespeople on construction sites to ensure seamless integration of fire sprinkler systems into overall building plans.
- Maintained a safe working environment by adhering to strict safety protocols during installation and repair tasks.
- Improved system performance by repairing or replacing damaged components as needed.
- Enhanced fire safety by installing and maintaining fire sprinkler systems in various commercial properties.
Fire Sprinkler Apprentice
Southeast Fire Protection
2008.09 - 2014.01
- Assisted in developing accurate project estimates for materials, labor, and equipment requirements.
- Assisted in planning fire sprinkler installation and learned to avoid obstructions and activities of other construction workers.
- Supported senior technicians with troubleshooting efforts to identify root causes of system malfunctions or failures.
- Demonstrated proficiency in using various hand tools and equipment necessary for efficient fire sprinkler system installations.
- Joined sprinkler piping using threaded, grooved and cemented joint methods.
Education
High School Diploma -
Jersey Village High School
Houston, TX05.2005
Skills
- Troubleshooting & repair
- Installation & maintenance
- Equipment Inspection
- Safety assessment
- Positive Attitude
- Field Repairs
- Teamwork & Coordination
- Power Tools Operation
- Repair & Installation
- Heavy Lifting
- Diagnostic Testing
- Accountability & Work Ethic
Certification
- NICET Level 1 License
- Backflow Prevention Assembly Tester
- OSHA 30
- Operator Safety
- First Aid & CPR
Timeline
Field Service Technician
VSC Fire & Security/Southeast Fire Protection
2022.05 - Current
Fire Sprinkler Foreman (New Construction)
Southeast Fire Protection
2017.04 - 2022.05
Fire Sprinkler Fitter
Southeast Fire Protection
2014.01 - 2017.04
Fire Sprinkler Apprentice
Southeast Fire Protection
2008.09 - 2014.01
High School Diploma -
Jersey Village High School
- NICET Level 1 License
- Backflow Prevention Assembly Tester
- OSHA 30
- Operator Safety
- First Aid & CPR
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