Michael Miller
Canton, Georgia 30075
Summary
I am a committed and hard-working individual with over 15+ years of experience in leading a team of people and managing small businesses in the area of retail sales and customer service. My goal is to be a part of a like-minded team that supports me in a field that I love, while giving me a place to voice my ideas on how we can further succeed and continue to exponentially grow. I take pride in being dedicated to resolving issues and always putting forth 100% effort in everything I do. I have been complimented by team members, customers, and business partners on being friendly and reliable. I have a passion for adventure based businesses and the outdoors.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Owner/Founder/Instructor
ORA OffRoad Adventures, LLC
01.2021 - Current
- Expertise in operations, marketing, social media, customer service, and equipment sales
- Developed and Impliments a training program for students to learn all things offroad related in order to navigate trails successfully and safely
- Develope and maintain positive relationships with vendors, clients, and other business owners
- Generate sales through various channels in social media, on the phone, in person, at events, email marketing, and creating and developing sucessful online campains
- Created social media pages on multiple platforms. Including, Facebook, Instagram, TikTok, Youtube, and Google Business
- Experienced instructor with a passion for teaching new offroaders, providing an engaging environment, and commited to helping students gain confidence in themselves on the trails
- This is a very flexable business as far as my schedule goes and is on a part time bases
Co-Owner/Business Development Manager/Marketing Coordinator
Aura Hair & Makeup
10.2007 - 11.2023
- Recruited, trained, and supervised a staff of more than 50 employees spaced throughout three salon locations
- Created and implemented marketing strategies to increase customer base and generate sales through social media, email marketing, and in person events.
- Oversaw the maintenance of all premises and facilities
- Developed and implemented social media campaigns, including, but not limited to, content creation, design, and outreach on various platforms
- Developed key operational initiatives to drive and maintain substantial business growth
- Established foundational processes for business operations
- Conducted target market research to scope out industry competition and identify advantageous trends
Network Engineer/IT Manager
Southeastern Lung Care
09.2001 - 07.2021
- Responsible for managing and overseeing the network framework of a company, including servers, routers and switches
- Over 10 years of experience as a Network Engineer in a variety of settings
- Designed, implemented, and managed LAN/WAN networks
- Successfully led projects from conception to completion
- Negotiated contracts with vendors for the purchase of hardware and software
IT Technician
S & S Office Solutions
09.1998 - 09.2001
- Deployed, configured, and managed system patches, updates, and security protocols proficiently
- Provided technical assistance to users and troubleshot system issues
- Managed multiple tasks and priorities in a fast-paced environment
- Gathered knowledge in server setup, networking, and system administration
- Configured and optimized systems for maximum performance and stability
LAN Cable Installation Project Manager
Atlanta Network Solutions
08.1996 - 09.1998
- Managed the installation of a largescale LAN cable project in a corporate environment, overseeing a team of 10 staff members
- Developed project plans and timelines to ensure project was completed on schedule and within budget
- Ensured all LAN cable installation and testing was done according to industry standards
- Provided technical guidance and support for LAN cable installation staff
- Resolved any technical issues that arose during the project
Education
IT Courses -
Mercer University
Atlanta, GA07-1999
Skills
- Customer Service
- Coaching/Training
- Social Media
- Strong IT Skills
- Communication Skills
- Retail Equipment sales
Affiliations
Memeber of Arete Syndicate Business Group
Member of Billy Gean is Marketing Group
Certification
Master Tread Lightly Trainer Tread Lightly March 2023
Network Plus Mercer University
A+ Mercer University
MCSE Mercer University
Timeline
Owner/Founder/Instructor
ORA OffRoad Adventures, LLC
01.2021 - Current
Co-Owner/Business Development Manager/Marketing Coordinator
Aura Hair & Makeup
10.2007 - 11.2023
Network Engineer/IT Manager
Southeastern Lung Care
09.2001 - 07.2021
IT Technician
S & S Office Solutions
09.1998 - 09.2001
LAN Cable Installation Project Manager
Atlanta Network Solutions
08.1996 - 09.1998
Master Tread Lightly Trainer Tread Lightly March 2023
Network Plus Mercer University
A+ Mercer University
MCSE Mercer University
IT Courses -
Mercer University
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