Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Languages
Software
Quote
Work Preference
Timeline
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Michael Miller

Kalamazoo,MI

Summary

Proven expertise in maintaining high cleanliness and sanitation standards, showcased during tenure at Borgess Hospital. Adept at enhancing patient satisfaction and safety through meticulous attention to detail and strong time management skills. Demonstrated ability in hazardous waste management and fostering positive relationships, contributing to a 20% increase in patient satisfaction scores.

Professional environmental services technician with strong track record in maintaining cleanliness and safety in healthcare settings. Skilled in infection control, waste management, and using advanced cleaning equipment. Known for collaborating effectively with team members and adapting to changing needs to achieve optimal results. Dependable and goal-focused, ensuring high standards in every task.

Developed skills in sanitation and infection control in healthcare environment, seeking to transition to new field. Demonstrates proficiency in maintaining cleanliness and utilizing cleaning equipment. Focused on leveraging transferable skills to contribute effectively in new role.

Overview

15
15
years of professional experience

Work History

EVS Technician

Borgess Hospital
06.2019 - Current
  • Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
  • Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
  • Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
  • Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
  • Demonstrated strong time management skills, ensuring the completion of all assigned tasks within designated deadlines while maintaining high-quality work standards.
  • Contributed to effective communication among team members by participating in regular meetings and training sessions.
  • Performed deep-cleaning projects as needed to maintain optimal cleanliness throughout the facility over time.
  • Reduced the risk of infection by properly disposing of hazardous materials and maintaining strict hygiene protocols.

Forklift Operator

Menards
05.2017 - 02.2019
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.

Forklift Operator

Dematic
06.2017 - 09.2017
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.

Landscape Foreman

Landscaping by Luke
03.2012 - 03.2016
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
  • Performed planting, watering, mulching, and edging of lawns.
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
  • Operated skid steers, wheel loaders, forklifts, and yard goats.
  • Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Developed lasting customer relationships and grew network over time.
  • Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
  • Enhanced overall project performance with strong attention to detail, resulting in fewer errors and rework during installation and maintenance tasks.
  • Developed new business opportunities by establishing strong working relationships with clients and industry professionals.

Property Manager

Garlow Property Maintenance
01.2010 - 03.2012
  • Upheld resident satisfaction levels by responding professionally to inquiries and concerns, resolving issues promptly and courteously.
  • Safeguarded properties from damage due to weather events or other emergencies through timely implementation of preventative measures and appropriate response action plans.
  • Performed minor repairs as needed by utilizing a diverse skill set in areas like carpentry, plumbing, electrical work, painting.
  • Addressed maintenance needs for multiple properties quickly for smooth, professional tenant support.
  • Landscaped grounds and maintained appearance by mowing lawns, trimming hedges and planting flowers and shrubs.
  • Maintained smart property exteriors by cleaning and repairing gutters, windows and doors.
  • Built positive professional tenant relationships for high satisfaction levels.
  • Managed supplies and equipment inventories and replenishments to meet operational needs.
  • Collaborated effectively with fellow caretakers and management staff in shared decision-making processes that benefit the overall community.
  • Supervised contractors during on-site projects, ensuring work quality met or exceeded expectations.
  • Performed minor repairs, including painting, replacing lightbulbs and repairing plumbing, for safe tenant facilities.
  • Liaised with contractors and vendors to achieve required services within cost and time constraints.
  • Provided exceptional customer service to tenants while addressing inquiries or concerns related to the property''s upkeep.
  • Snowplowing and shoveled sidewalks. Snow and ice removal.

Education

No Degree -

Kvcc
Kalamazoo, MI

High School Diploma -

Marcellus
Marcellus, MI
06-2006

Skills

  • Patient room cleaning
  • Reliability and punctuality
  • Sanitation procedures
  • Healthcare facility standards
  • Cleaning protocols
  • Infection control expertise
  • Sterilization techniques
  • Hazardous waste management
  • Cross-contamination prevention
  • Stock management
  • Chemical handling
  • Biohazard cleanup

Interests

  • I enjoy helping others and giving back to the community
  • Participating in local clean-up initiatives
  • Offering time and support to shelters for the homeless, women, and animals
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Volunteer Travel
  • Backpacking and Hiking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native or Bilingual

Software

Microsoft Word, Excel, and PowerPoint

Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Work Preference

Work Type

Full Time

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Timeline

EVS Technician

Borgess Hospital
06.2019 - Current

Forklift Operator

Dematic
06.2017 - 09.2017

Forklift Operator

Menards
05.2017 - 02.2019

Landscape Foreman

Landscaping by Luke
03.2012 - 03.2016

Property Manager

Garlow Property Maintenance
01.2010 - 03.2012

No Degree -

Kvcc

High School Diploma -

Marcellus
Michael Miller