Michael Minotti
Saint Johns
Summary
Detail-oriented and results-driven manager with experience in leading and motivating teams, optimizing operations and exceeding sales targets. Proven ability to enhance customer satisfaction and drive profitability. Seeking a challenging and rewarding opportunity to leverage my skills and experience to contribute to the success of a dynamic organization.
Overview
3
3
years of professional experience
Work History
General Manager
Beauclerc Autocare
10.2023 - Current
- Responsibilities include the leadership of the automotive shop, in a fast paced, high volume environment; and meeting production goals while enforcing strict quality goals
- Successfully analyzed cost efficiencies resulting in increased profitability by 15%
- Effectively resolved customer complaints and escalated issues, ensuring positive customer experiences and building long-term loyalty
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
CAD Programmer / Apprentice of a Civil Engineer
Nevin Engineering Services
10.2021 - 10.2023
- Developed and maintained custom CAD applications including manufacturing, construction and architecture
- Designed and analyzed structural construction plans
- Composed reports and proposals
- Assisted with the design of a new road project
- Conducted inspections of existing infrastructure
Education
Economics -
University of North Florida
Jacksonville, FLComputer Science -
Virginia Tech
Blacksburg, VA12.2020
Skills
- Leadership and team building
- AutoCAD
- Project Management
- Analytical Thinking
- Problem-Solving
- Structural analysis and design
- Attention to Detail
- Cost-estimating
- Teamwork
- Communication
- JAVA Programming
Timeline
General Manager
Beauclerc Autocare
10.2023 - Current
CAD Programmer / Apprentice of a Civil Engineer
Nevin Engineering Services
10.2021 - 10.2023
Economics -
University of North Florida
Computer Science -
Virginia Tech
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