Michael Moen
Grand Forks,ND
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
34
34
years of professional experience
Work History
Sales Associate /Logistics Supervisor
Dakota TV & Appliance
02.2011 - 05.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Mentored new sales associates to contribute to store's positive culture.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Appliance Sales Manager /Salesman
Emerald Door & Glass
09.2001 - 01.2011
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Sales Associate
Oldfield's Appliance
09.1995 - 01.2011
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Sales Associate /Logistics Coordinator
Dakota TV & Appliance
09.1989 - 09.1995
- Generated documentation and information required for customer shipments.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Built and established relationships with staff and vendors.
- Appliance & electronic sales.
Education
High School Diploma -
Jamestown High School
Jamestown, ND05.1982
Skills
- Closing Technique
- Sales Expertise
- Sales Process
- Sales Presentation
Timeline
Sales Associate /Logistics Supervisor
Dakota TV & Appliance
02.2011 - 05.2023
Appliance Sales Manager /Salesman
Emerald Door & Glass
09.2001 - 01.2011
Sales Associate
Oldfield's Appliance
09.1995 - 01.2011
Sales Associate /Logistics Coordinator
Dakota TV & Appliance
09.1989 - 09.1995
High School Diploma -
Jamestown High School
Similar Profiles
Benjamin OutlandBenjamin Outland
Home Appliance Sales Associate at Dakota Appliance OutletHome Appliance Sales Associate at Dakota Appliance Outlet
Deven RamseyDeven Ramsey
Sales Associate at Grand Appliance and TVSales Associate at Grand Appliance and TV
Erik PinkertErik Pinkert
Delivery Driver at Standard TV And ApplianceDelivery Driver at Standard TV And Appliance
Mason FllerMason Fller
Child Care Center Teacher at Wonder YearsChild Care Center Teacher at Wonder Years
TAYLOR HARTTAYLOR HART
Substance Abuse & Prevention Coordinator at Lake Region Public HealthSubstance Abuse & Prevention Coordinator at Lake Region Public Health