High-energy sales leader with proven relationship-building skills and significant background working with industry customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas.
Overview
12
12
years of professional experience
Work History
Remote Debt Specialist
Accredited Debt Relief/Beyond Finance
Aurora, IL
06.2025 - Current
Remotely call clients and guide them to the best debt consolidation solution for them.
Consistently surpassing expected debt enrolled as well as other metrics such as EQ, EC, and attrition.
Clearly listen to the clients and clearly explain the whole process to them so they understand everything to ensure the client stays with the program and avoid as many cancellations as possible.
Consistently follow all directions, tips, and training from my manager to progressively sharpen my skills everyday.
Treat every lead like I paid for it.
Sales Representative
Auto Refinance Protect
Chicago, IL
06.2024 - 06.2025
Generated new sales leads through cold calling and networking activities.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Listened to customer needs to identify and recommend best products and services.
Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Food Truck Owner/Operator
Self
Aurora, IL
06.2018 - 10.2024
Visited many business owners to see if we can negotiate a deal to allow me to conduct business on their property
Reached out to many different event coordinators to participate in those events county fairs, car shows, farmers markets, etc.
Built relationships with many customers by being enthusiastic and professional, thus creating future business.
Started with just a small hot dog cart and worked very hard until I was able to afford a food truck.
Call Center Manager
Window Works, Tiger Bath Solutions
Bolingbrook/Naperville , IL
02.2014 - 03.2020
Started as a telemarketer for one year then team lead for one year then manager for four years.
Hired/trained all new employees.
Implemented new scripts/rebuttals to make it easier to train/retrain reps.
Implemented different teams and daily spiffs to keep the room competitive and fun to maintain morale and boost sales profits.
Not only did I manage but I worked long hours and saturdays to make time to allow me to get my own sales to show my reps how its done and boost sales profits.
Education
GED -
Illinois Valley Community College
Oglesby, IL
05-2008
Skills
Team leadership
Effective communication
Sales closing
Interpersonal communication
Proven sales experience
Sales Targets Achievement
Customer Engagement
Value-based Selling
Custom
Very family/team oriented
I enjoy eating, lifting weights, and playing sports
I'm Irish, German, and Mexican and I speak about 60%-70% spanish.