Michael Moffett
Houston,TX
Summary
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
25
25
years of professional experience
Work History
Sales Associate
Supernova Furniture
05.2022 - 10.2023
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Exclusive Furniture
02.2021 - 10.2022
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Exceeded monthly sales targets through effective upselling techniques and consistent follow-ups with clients.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Licensed Master Barber
Self-employeed
10.2010 - 04.2020
- Created a welcoming atmosphere by engaging in friendly conversations with clients while respecting their personal boundaries during appointments.
- Maintained clean workstations throughout the day by adhering to rigorous sterilization protocols after each service provided.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Sales Agent
LED Sign Company
02.2004 - 08.2009
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Manager
Gallery Furniture
03.1999 - 06.2005
- Increased sales revenue by developing and implementing effective sales strategies.
- Communicated product quality and market comparisons by creating sales presentations.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Education
High School Diploma -
Moss Point High School
Moss Point, MS05.1985
Skills
- Team Leadership
- Excellent Written and Verbal Communication
- Creative Thinking
- Store Organization
Timeline
Sales Associate
Supernova Furniture
05.2022 - 10.2023
Sales Associate
Exclusive Furniture
02.2021 - 10.2022
Licensed Master Barber
Self-employeed
10.2010 - 04.2020
Sales Agent
LED Sign Company
02.2004 - 08.2009
Sales Manager
Gallery Furniture
03.1999 - 06.2005
High School Diploma -
Moss Point High School
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