Michael Morris
Lorton,VA
Summary
Worked as a Retail Associate and Center Store Associate. Roughly 2-3 years of experience in customer service, order fulfillment, and inventory management. Strengths in communication, team-based work as well as helpful to customers. Assigned work consists of stocking, cleaning and quality assurance. Flexible work hours, works 3-4 days a week 4-5 hours a day (mostly 4 hours). Prioritizes weekends; in college currently meaning weekdays will have to be worked around. Prefers morning or early afternoon shifts but will take late/night shifts if needed.
Overview
2
2
years of professional experience
Work History
Associate
Texas Donuts
Lorton, Virginia
04.2026 - 05.2026
- Served customers at Texas Donuts counter with friendly, fast service.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Resolved customer questions and provided accurate menu and order information.
- Prepared drink orders and simple food items following Texas Donuts standards.
- Restocked donut cases, beverages, and packaged bakery items throughout shift.
- Assisted coworkers with peak-hour order flow and customer line support.
- Ensured quality of products by checking freshness and rotated display items for Texas Donuts cases.
Center Store Associate
Amazon Fresh
Lorton, Virginia
05.2025 - 02.2026
- Stocked center store shelves using Amazon Fresh merchandising standards.
- Replenished merchandise from delivery pallets and storage areas.
- Organized aisles and backroom inventory for easy product access.
- Rotated grocery items and checked expiration dates for freshness.
- Assisted customers with product locations and store questions.
- Resolved customer complaints proactively, ensuring customer satisfaction and loyalty.
- Maintained clean displays and safe walkways throughout center store.
- Monitored inventory levels to identify low stock items and communicated needs to supervisors for timely restocking.
- Identified damaged or defective items and reported them to supervisor immediately.
- Collaborated with team members to streamline task completion and enhance overall team effectiveness.
- Followed Amazon Fresh safety procedures during daily store operations.
Cashier/Customer Service
Panera Bread
Lorton, Virginia
04.2024 - 04.2025
- Greeted guests and took orders at Panera Bread register
- Processed cash, card, and mobile payments through POS system
- Accepted cash and credit card payments, issued receipts and provided change.
- Recommended sandwiches, soups, and bakery items to enhance guest experience
- Provided detailed explanations of bakery-cafe menu items and daily specials to assist guests in making informed choices
- Restocked drink stations and maintained cleanliness of dining area to ensure positive customer experience
Education
Associate of Arts - Visual And Fine Arts
Northern Virginia Community College
Annandale, VA05-2026
High School Diploma -
South County High School
Lorton, VA06-2023
Skills
- Order fulfillment
- Food preparation
- Stock management
- Stock organization
- Merchandising display
- Quality control
- Customer service
- Customer engagement
- Team collaboration
- Communication skills
Timeline
Associate
Texas Donuts
04.2026 - 05.2026
Center Store Associate
Amazon Fresh
05.2025 - 02.2026
Cashier/Customer Service
Panera Bread
04.2024 - 04.2025
Associate of Arts - Visual And Fine Arts
Northern Virginia Community College
High School Diploma -
South County High School