Michael Morrison

Managed budgeting processes to ensure optimal resource allocation and cost control.

• Started and operating business during my free time not working with family or taking care of my parents.
• Learned all delicate surfaces which chemicals and stains will and will not work on certain surfaces.
• Operating surface cleaning equipment like pressure washer, extension pole washers, surface scrubbers, etc.

• Supervised daily operations of customer service team ensuring efficient workflow.
• Trained staff on customer service best practices and company policies.
• Resolved complex customer inquiries and escalated issues as needed.
• Monitored team performance metrics to identify areas for improvement.
• Organized the loading and delivery of truck loads to Churches, Picnics, Hospitals, etc other fundraising events.

Warehouse work, on planes with large heavy machinery to move heavy loads up and down to the planes loading dock.

• Handled numerous calls per shift to address customer inquiries and concerns.
• Developed team communications and information for safety meetings.
• Maintained excellent attendance record, consistently arriving to work on time.
• Loaded and unloaded shipments using forklifts and pallet jacks.

• Kept storage areas organized, clean and secure to fully protect company assets
• Coordinated daily work strategies, following oral and written instructions to properly move and ship products
• Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions
• Inspected ingoing and outgoing shipments to verify accuracy and prevent errors
• Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times
• Handled inventory control and cycle counting procedures