Michael Moseley
Pleasantville
Summary
Dynamic project manager with a proven track record at How We Care Services, excelling in customer relations and project management. Expert in concrete finishing and business operations, I foster strong client relationships and consistently deliver high-quality results, enhancing project efficiency and client satisfaction through effective communication and meticulous attention to detail.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
6
6
years of professional experience
Work History
Owner/General Laborer
Robbie's Helpers
05.2021 - 06.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Concrete Finisher
Wilkins Concrete
02.2020 - 06.2025
- Maintained consistent quality in finished surfaces by meticulous attention to detail and adherence to industry standards.
- Facilitated timely project completion, coordinating closely with other construction professionals to sequence finishing activities.
- Enhanced project completion rates by efficiently smoothing and finishing surfaces of poured concrete floors, walls, sidewalks, or curbs to specified textures.
- Set concrete forms, ensuring alignments and depths for optimal structural integrity.
- Strengthened relationships with clients through clear communication, professionalism, and consistently meeting deadlines for project completion.
Lead Project Manager
How We Care Services
04.2019 - 02.2023
- Ensured seamless project transitions through meticulous documentation practices and thorough knowledge transfer sessions.
- Optimized resource utilization for maximal efficiency across multiple projects simultaneously while maintaining quality standards.
- Adapted swiftly to changing business requirements or unforeseen challenges without compromising on deliverables or timelines.
- Established strong relationships with clients through transparent communication practices and exceptional rapport-building skills.
Education
Absegami High School
Galloway06-2001
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Business management
- Concrete finishing
- Demolition work
- Safety protocols
- Hand tool proficiency
- Slab pouring
- Concrete mixing
- Concrete stamping
- Concrete cutting
Timeline
Owner/General Laborer
Robbie's Helpers
05.2021 - 06.2025
Concrete Finisher
Wilkins Concrete
02.2020 - 06.2025
Lead Project Manager
How We Care Services
04.2019 - 02.2023
Absegami High School