Michael Motherway
Bradenton,FL
Summary
Engaged in various roles within Norwegian Cruise Line, enhancing customer experiences for three years.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant waiter
Norwegian Cruise line
Miami, FL
02.2023 - Current
- I help the main waiter with getting the foods and greeting the table. I also help bus the table and keep the tables entertained when the waiter isn’t there. I’ve also worked in the Brazilian restaurant where I would cut meat for guests at the table and provide quick but exceptional service, this dining was more formal.
Deli Clerk, Meat associate
Winn-Dixie
Perry, FL
09.2021 - 01.2023
- I started out serving and providing the best customer service once I was cross trained the meat department I became a full time closer.
PCA
Perry Oaks Health Care
Perry, FL
11.2021 - 10.2022
- I would assist the nurses with any of the patients that they needed extra help with. I would also help most the elderly patients or recovering patients with any of their needs, help with diets and feeding.
Store Manager
Gamestop
Bradenton, FL
07.2018 - 02.2020
- I would open and close all the tills by counting them all and also doing drops. I’d also do daily inventory in the mornings and at closing. I’d coach my sales associates if they ever needed help or asked for help.
Server, Retail associate
Cracker Barrel
Bradenton, FL
08.2018 - 07.2019
- I started out as a retail associate. I would stock the shelves and take care of customers as needed. When I was a server I'd take my guests orders and give my customers the best experience possible.
Certified trainer
Boston Market
Bradenton, FL
05.2014 - 07.2018
- I started out as a drive thru cashier. Eventually I was cross trained in every position in the restaurant until I got promoted to certified trainer.
Education
AA - Psychology
Bayshore High school
Bradenton, FL06.2015
Skills
- Achieved high levels of client satisfaction through effective interpersonal skills Drove communication improvements that enhanced team performance Accelerated personal growth by actively pursuing new knowledge and skills
LANGUAGES
English
Certification
TWIC
MMC
Lifeboat endorsement
Timeline
Assistant waiter
Norwegian Cruise line
02.2023 - Current
PCA
Perry Oaks Health Care
11.2021 - 10.2022
Deli Clerk, Meat associate
Winn-Dixie
09.2021 - 01.2023
Server, Retail associate
Cracker Barrel
08.2018 - 07.2019
Store Manager
Gamestop
07.2018 - 02.2020
Certified trainer
Boston Market
05.2014 - 07.2018
AA - Psychology
Bayshore High school