Michael Moya
Tucson,AZ
Summary
Proven team-player follows directions and schedules with no supervision. Skilled in emergency response, navigation and vehicle maintenance. Efficient co-worker communication and recordkeeping abilities.
Overview
38
38
years of professional experience
Work History
Transportation Specialist
US Army/DOD Civilian
Various, Various
06.1971 - 08.2009
- Supervised loading and unloading activities at terminals or warehouses to maximize efficiency and accuracy of shipments.
- Organized delivery schedules and provided customers with timely updates.
- Resolved customer complaints related to shipment delays or damages in an effective manner.
- Established relationships with vendors in order to obtain competitive pricing for transportation services.
- Coordinated and managed daily transportation operations to ensure efficient delivery of goods.
- Assigned tasks to staff members within the department according to their individual skill sets.
- Processed paperwork required by various government agencies including customs clearance documents.
- Ensured compliance with local, state, federal regulations regarding hazardous materials handling.
- Maintained accurate shipping manifests, tracking picked up, transported and delivered goods.
- Provided training and guidance on proper techniques for loading cargo safely onto vehicles.
- Developed and implemented plans to reduce costs associated with transportation processes.
- Communicated regularly with customers regarding changes in routes or estimated delivery times.
- Worked with providers such as freight carriers to resolve delivery problems and make schedule adjustments.
- Maintained records of shipping documents including invoices, bills of lading, manifests.
- Evaluated carrier performance against established metrics such as on-time delivery percentage, claims rate.
- Verified proper load balancing for transportation safety and transport regulatory guidance.
- Reviewed freight bills for accuracy prior to payment processing in order to identify any discrepancies.
- Assessed customer needs and provided customized solutions for freight transport requirements.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Planned and completed group projects, working smoothly with others.
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
US Park Service Custodial/Maintenance Technician
WSNP
Alamogordo, NM
01.2013 - Jun2017
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Replaced light bulbs and ballasts as needed.
- Steam-cleaned or shampooed carpets.
- Maintained assigned equipment to complete assigned tasks in a timely manner
- Address and correct unsafe conditions in the work area if possible. Report actions to supervisor.
- Provided assistance to other departments in the organization as needed.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Performed daily cleaning and maintenance of building, including dusting, vacuuming, mopping, sweeping, and polishing floors.
- Ensured proper storage of supplies at all times.
- Checked and stocked inventory throughout facility to meet expected demands.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Monitored building security and safety by locking doors or avoiding hazards.
- Used ladders safely to reach high areas for cleaning purposes.
Education
Gen Ed
Alamogordo Sr High
Alamogordo, NM06-1971
Transportation And Supervisory
Various Military Logistics /EEO Courses
VariousSkills
- Plumbing Repairs
- Sanitation Procedures
- HVAC Maintenance
- Vehicle Maintenance
References
References available upon request.
Timeline
US Park Service Custodial/Maintenance Technician
WSNP
01.2013 - Jun2017
Transportation Specialist
US Army/DOD Civilian
06.1971 - 08.2009
Gen Ed
Alamogordo Sr High
Transportation And Supervisory
Various Military Logistics /EEO Courses
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