Michael Mutinda

_Manage Class VIII medical supply chain for Fort Hood, CRDAMC, and military units — equivalent to commercial pipeline logistics_

40 hrs./wk., $62,235/yr | Supervisor: Charlotte Rambert, 360-359-5751 | May contact

- *Managed $4.2M+ annual throughput* across 1,500 active stockage lines, balancing supply-demand daily to prevent zero-balance stockouts — equivalent to monitoring pipeline inventory and resolving imbalances.

- *Processed 60,000-84,000 vendor transactions annually* with 99.8% data accuracy, coordinating nominations, confirmations, and dispute resolution with Prime Vendors under strict 24-hour service level agreements.

- *Reconciled $250,000+ in monthly credit card and vendor purchases*, coordinating credits/debits with vendors and ensuring accurate application to Stock Fund Account. Resolved shipping discrepancies and returns of damaged products.

- *Forecasted demand* using DMLSS-generated 6-month usage data to project future requirements and prevent critical stockouts. Reported Demand Satisfaction, Zero Balance, and Demand Accommodation Metrics monthly to USAMMA.

- *Conducted monthly cyclic inventories* on assigned stocked lines ensuring inventory accuracy. Performed causative research on Stock Record File imbalances and prepared adjustment reports for approval.

- *Maintained 95% customer response rate within 24 hours* with “never turn a customer away” standard. Communicated verbally and in writing with internal/external customers, vendors, and distributors.

_Managed complex case workflow with strict regulatory timelines — transferable to nomination deadlines_

40 hrs./wk., $44,000/yr | Supervisor: Mr. Ronnie Ward, 254-371-3848 | May contact

- *Processed Medical Evaluation Board cases* independently, ensuring compliance with regulatory timelines and facilitating timely Soldier benefits.

- *Coordinated with physicians, chain of command, and Soldiers* to gather PII, verify facts, and ensure accurate documentation for board processes, enhancing the quality of submissions.

- *Updated and manipulated data in spreadsheets* for diverse reporting formats, reconstructing incomplete files and streamlining procedural processing.

- *Utilized DMHRSI and ATAAPS* for timecard preparation, labor/leave review, and workflow tracking.