Michael Nagy
North Bethesda,MD
Summary
Dynamic General Manager with a proven track record at Vignola Gourmet, excelling in leadership and operations management. Enhanced team effectiveness through strategic training and coaching, while implementing cost control measures that optimized efficiency. Drove revenue growth by improving customer satisfaction standards. Skilled in inventory control and relationship building.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
Vignola Gourmet
08.2009 - Current
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Managed staff recruitment, training, and performance evaluations to enhance team effectiveness.
- Developed and implemented cost control measures to optimize operational efficiency.
- Analyzed sales data to inform menu planning and promotional strategies, driving revenue growth.
- Led initiatives for improving customer service standards, resulting in increased satisfaction rates.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
Education
Associate of Arts - Liberal Arts And Sciences
Montgomery College
Rockville, MDSkills
- Leadership and team building
- Problem resolution
- Efficient multi-tasker
- Time management
- Training and coaching
- Effective leader
- Staff training
- Relationship building
- Customer relationship management
- Inventory control
- Staff supervision
- Operations management
Certification
ServSafe
Languages
Spanish
Professional Working
Hungarian
Native or Bilingual
Interests
- Enjoy participating in [activity] for overall physical and mental well-being
- Gym Workouts
- Cooking
- Coaching
Timeline
General Manager
Vignola Gourmet
08.2009 - Current
Associate of Arts - Liberal Arts And Sciences
Montgomery College
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