Michael Nantz
London,KY
Summary
I am a 27 year old father of three, was born and raised in London,Ky, engaged to my future wife and the mother of my children, l am at a point in my life that I am now looking to build a career and a stable future for myself and my family, I feel that Bimbo bakeries are an entity that has solidified its self amongst the community and will be here for many years to come, thus my interest in working for a company that I feel provides security in work, and somewhere that a person can make a life working for.
Overview
6
6
years of professional experience
Work History
Detailer
Don Franklin Ford
London, KY
03.2023 - Current
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Washed cars and trucks daily for auto dealership.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Maintained a clean and organized workspace, promoting a safe working environment for all team members.
- Contributed to a positive team atmosphere by offering support and guidance to colleagues, fostering a collaborative work environment.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Maintained open communication with supervisors regarding progress updates or potential challenges faced during the detailing process, enabling proactive problem-solving and ensuring client satisfaction.
- Increased productivity by implementing time-saving techniques and utilizing appropriate tools for each task.
- Streamlined processes by creating checklists for routine tasks, increasing accuracy and consistency across all projects.
- Optimized scheduling processes to accommodate fluctuating workloads, ensuring maximum efficiency and timeliness in service delivery.
- Contributed to company growth by consistently meeting or exceeding monthly sales targets through upselling detailing services and products.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Demonstrated versatility by adapting quickly to new technologies or procedures introduced within the workplace environment.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Shined vehicle windows and windshields to remove water spots.
- Developed strong relationships with customers through clear communication and exceptional service, generating repeat business.
- Continually updated knowledge of industry trends and advancements, ensuring delivery of top-notch detailing services to clients.
Delivery Driver
Sims Furniture
Corbin, KY
02.2018 - 02.2021
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Education
High School Diploma - General Studies
South Laurel High School
London, KY05.2015
Skills
- Customer Service
- Safety Procedures
- Automotive detailing
- Interior Detailing
- Exterior detailing
- Relationship Building
- Hand tools
- Work area organization
- Pressure Washing
- Telephone Etiquette
- Precision Workmanship
- Vehicle Inspection
- Engine Cleaning
- Hand-Eye Coordination
- Chemical Handling
- Surface Preparation
- Quality Control Analysis
- Work Planning
- Power Equipment Operation
- Strategic Planning
- Safety Inspections
- Reliable and Responsible
- Honest and Dependable
- Strong Work Ethic
- Adaptable and Flexible
- Productivity and Time Management
- Hand and Power Tool Operation
- Safety Standards and Protocols
- Heavy Lifting
- Team Cooperation
- Team Leadership
- Equipment Cleaning
- Goal-Driven
Timeline
Detailer
Don Franklin Ford
03.2023 - Current
Delivery Driver
Sims Furniture
02.2018 - 02.2021
High School Diploma - General Studies
South Laurel High School