Michael Nassar
Utility Locating Services
Ammon,ID
Summary
Driven Profit Center Manager at ELM Utility Services, adept in budget forecasting and fostering teamwork, significantly increased profitability through strategic cost reductions and operational efficiencies. Excelled in relationship building, ensuring compliance, and enhancing customer service, resulting in reduced employee turnover and sustained productivity growth. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
21
21
years of professional experience
2
2
Certifications
Work History
Profit Center Manager
ELM Utility Services
09.2003 - Current
- Established effective communication channels between departments, fostering collaboration and teamwork.
- Monitored industry trends to stay ahead of competitors and adapt business strategies accordingly.
- Ensured compliance with all company policies, industry regulations, legal requirements preventing risks or potential liabilities.
- Delivered exceptional customer service by addressing concerns promptly and professionally.
- Reduced employee turnover by creating a positive work environment that fostered professional growth opportunities.
- Increased profitability by implementing cost reduction strategies and improving operational efficiency.
- Evaluated team performance metrics regularly to ensure optimal productivity levels were maintained consistently across all departments.
Education
N/A - General Studies
Marcellus High School
Marcellus, MI05.1997
Skills
Familiar with account coding
Certification
EWN Certified
Timeline
Profit Center Manager
ELM Utility Services
09.2003 - Current
N/A - General Studies
Marcellus High School
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