Overview
Work History
Education
Skills
Projects
Timeline
Generic

Michael Nguyen

San Jose,CA

Overview

7
7
years of professional experience

Work History

Sales Operations

Samsung Electro-Mechanics
San Jose, CA
03.2022 - Current
  • Managed daily operations, focusing on leveraging data analytics for sales forecasting, demand investigation, and logistical planning.
  • Implemented new systems, reports, and CRM tools leveraging Excel, which enhanced operational efficiency and improved data management practices, leading to a noticeable increase in productivity and data accuracy.
  • Conducted cross-departmental collaboration, developing comprehensive reports and analysis that contributed to revenue growth.

Business Analyst Intern

Investbank
San Diego, CA
02.2020 - 03.2021
  • Conducted in-depth research and analysis using data-driven approaches to support business operations and resolve issues.
  • Played a pivotal role in launching new business initiatives through insightful data interpretations and strategic planning.

Accounting Assistant

Kaiam Corporation
Newark, CA
05.2017 - 08.2017
  • Ensured data integrity within the accounting system and prepared financial reports.
  • Assisted in enhancing data accuracy and resolving financial record discrepancies.

Education

Master of Science - Applied Data Science

University of San Diego
San Diego, CA
08-2023

Bachelor of Science - Finance

University of San Diego
San Diego, CA
05-2021

Skills

  • Certifications: Excel Certified
  • Languages: Python, R, SAP, Tableau, SQL
  • Languages Spoken: Vietnamese, English, Spanish
  • Proficiency: Strong capability in data analysis, predictive modeling, and business intelligence

Projects

Improvement of Police Dispatch Through Machine Learning

  • Improved the efficiency of San Diego’s dispatch call process through the application of predictive analysis and topic classification techniques, resulting in a significant enhancement in response times and resource allocation.

Credit Card Fraud Prevention Through Data Science

  • Developed a machine learning model focused on mitigating credit card fraud, which contributed to a marked reduction in fraudulent transactions during initial pilot tests.

Timeline

Sales Operations

Samsung Electro-Mechanics
03.2022 - Current

Business Analyst Intern

Investbank
02.2020 - 03.2021

Accounting Assistant

Kaiam Corporation
05.2017 - 08.2017

Master of Science - Applied Data Science

University of San Diego

Bachelor of Science - Finance

University of San Diego
Michael Nguyen