Managed daily operations, focusing on leveraging data analytics for sales forecasting, demand investigation, and logistical planning.
Implemented new systems, reports, and CRM tools leveraging Excel, which enhanced operational efficiency and improved data management practices, leading to a noticeable increase in productivity and data accuracy.
Conducted cross-departmental collaboration, developing comprehensive reports and analysis that contributed to revenue growth.
Business Analyst Intern
Investbank
San Diego, CA
02.2020 - 03.2021
Conducted in-depth research and analysis using data-driven approaches to support business operations and resolve issues.
Played a pivotal role in launching new business initiatives through insightful data interpretations and strategic planning.
Accounting Assistant
Kaiam Corporation
Newark, CA
05.2017 - 08.2017
Ensured data integrity within the accounting system and prepared financial reports.
Assisted in enhancing data accuracy and resolving financial record discrepancies.
Education
Master of Science - Applied Data Science
University of San Diego
San Diego, CA
08-2023
Bachelor of Science - Finance
University of San Diego
San Diego, CA
05-2021
Skills
Certifications: Excel Certified
Languages: Python, R, SAP, Tableau, SQL
Languages Spoken: Vietnamese, English, Spanish
Proficiency: Strong capability in data analysis, predictive modeling, and business intelligence
Projects
Improvement of Police Dispatch Through Machine Learning
Improved the efficiency of San Diego’s dispatch call process through the application of predictive analysis and topic classification techniques, resulting in a significant enhancement in response times and resource allocation.
Credit Card Fraud Prevention Through Data Science
Developed a machine learning model focused on mitigating credit card fraud, which contributed to a marked reduction in fraudulent transactions during initial pilot tests.