Michael Nix
Katy
Summary
Product Manager with a proven track record of success managing product projects. Consistently surpasses project goals through hands-on involvement. Actively listens to and understands customer requirements in order to develop high-value products. Engages excellent communication skills and is quick to respond to new developments effectively.
Overview
29
29
years of professional experience
Work History
Parts Manager
Fort Bend Battery & Golf Cars
06.2022 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Procured all parts for the entire company; from battery vendors to aftermarket manufacturers.
- Generated all purchase orders, for all parts needed for new and service carts.
- Receive in all Purchase orders and bill them.
- Place all parts on service tickets
- Efficient in Oracle NetSuite program
- Average monthly parts sales 100 grand by myself.
- Started as a parts assistant and am the current parts manager from last year to date.
Mail Carrier
USPS
04.2022 - 06.2022
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Parts Counter Sales Person
Conroe Golf Cars
03.2019 - 04.2022
- My responsibilities include sales of golf cars, parts and accessories
- Rebuilding and adding accessories to golf cars
- Customer satisfaction is a daily goal of mine.
Store Inventory Associate
Texas Retail Inventory
06.2016 - 03.2019
- Complete Pilot/Flying J store inventory
- I traveled to all Pilot and Flying J stores in 7 southern states to complete store inventory.
Warehouse Associate
Panalpina
04.1995 - 03.2002
- I performed duties as a warehouse associate to an air freight account coordinator.
Education
General studies -
Humble High School
Skills
- Customer service
- Customer care
- Sales Management
- Organizational skills
- Scheduling
- English
Timeline
Parts Manager
Fort Bend Battery & Golf Cars
06.2022 - Current
Mail Carrier
USPS
04.2022 - 06.2022
Parts Counter Sales Person
Conroe Golf Cars
03.2019 - 04.2022
Store Inventory Associate
Texas Retail Inventory
06.2016 - 03.2019
Warehouse Associate
Panalpina
04.1995 - 03.2002
General studies -
Humble High School
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