Michael Novak
Gretna,NE
Summary
I am a upbeat and hard working person that loves both teaching people and all aspects of Home Improvement. I have restored several Turn-Of-The-Century homes and I love preserving timeless homes. I do all of the work myself and am very meticulous in my approach and expectations of the finished product. I am looking for a position that I can show my skills yet continue to learn.
Overview
30
30
years of professional experience
Work History
Professional Contractor Sales
Home Depot
Omaha, NE
03.2010 - 01.2024
- Being involved in contractor sales involved many area of expertise. I handled multiple projects and was trusted to figure materials and costs to their unique projects. I worked with many contractors in many different fields and exceeded customer satisfaction by finding creative solutions to problems.
- Maintained updated knowledge through continuing education and advanced training.
- Used my customer service skills to build contractor loyalty and committment to their future projects.
Monthly DIY News Segment
Home Depot
Omaha, NE
04.2011 - 10.2014
- Monthly live news segment on DIY projects that were applicable to the season of the year.
- Product demonstrations showing proper use and visuals of the finished project.
- Strong ability to perform to a live audience and to be able to handle situations on-the-fly.
- Used my background with DIY projects to present materials as a product expert.
District Product Trainer
Home Depot
Omaha, NE
06.2005 - 06.2010
- Facilitated interactive workshops with teams to encourage collaboration and problem solving.
- Delivered presentations on best practices, standards, and industry trends related to products.
- Maintained an up-to-date database of all completed trainings including records of attendance.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Conducted training classes for employees on features and operation of products, client tools and processes.
- Kept inventory of training supplies and materials and submitted purchase requests to maintain adequate inventory.
- Monitored training costs and prepared budget reports to justify expenditures.
- Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
- Maintained a strong knowledge of Home Improvement by conferences, product knowledge seminars, and hands-on experience.
Flooring Sales Supervisor
Home Depot
Louisville, CO
07.1996 - 06.2006
- Developed and implemented sales strategies to increase customer base.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Attended trade shows, conferences, and other events as a representative of the company's brand.
- Collaborated with other departments such as marketing, finance, production., to develop effective promotional materials for campaigns.
- Researched industry trends and competitive landscape information regularly.
- Promoted culture of customer focus, product knowledge and production solutions to build loyal customer base.
Flooring Store Manager
Color Tile
Omaha, NE
08.1993 - 07.1996
- Recruited, trained and supervised new employees.
- Prepared monthly reports on sales figures, expenses, profits.
- Planned special promotions or discounts based on market trends.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Education
BBA - Marketing
University of Nebraska - Lincoln
Lincoln, NE05-1993
Skills
- Excellent Communication skills thru both customer interactions and training
- Organization and Time Management Planning events and scheduling training groups Using time wisely and maximizing learning by efficient delivery of materials
- Problem-Solving Understanding efficient ways of handling difficult situations and also being able to make decisions on-the-fly
- Dependable and Responsible Arrive to work on time Prepare materials and discuss with associates and clients Responsible with use and maintenance of products
- Positive attitude Ability to maintain an upbeat personality Always smiling and enjoy the process of helping others I take great pride in what I do and the impact I can have on others
Affiliations
- In addition to my love for working on homes I am an avid cyclist that can also ride a Unicycle! I am currently learning to juggle and play the harmonica (currently bad at both)! I love the outdoors and my wife and I love anything from snowshoeing to hiking.
- I love to learn new techniques in woodworking and want to eventually have the tools for me to recreate historic trim
- I have one son and my wife has five children. The grandkids love our place! (We live on the Platte River).
Accomplishments
- Multi-Platinum award winner at Home Depot
- Mulitiple year end awards for performance
- Presidential award from Home Depot for my work helping with recovery from the Houston Hurricane
- Presidential awards from Home Depot for excellent service. These awards are given by the Vice President of the company.
- Competed twice in the 24 Hours of Moab endurance mountain bike race and many other forms of competition.
- Honor of being married to my wife Kenda.
Timeline
Monthly DIY News Segment
Home Depot
04.2011 - 10.2014
Professional Contractor Sales
Home Depot
03.2010 - 01.2024
District Product Trainer
Home Depot
06.2005 - 06.2010
Flooring Sales Supervisor
Home Depot
07.1996 - 06.2006
Flooring Store Manager
Color Tile
08.1993 - 07.1996
BBA - Marketing
University of Nebraska - Lincoln