Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michael Nunez

Port Hueneme,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Currently in the Navy and in a active duty status and im pursuing flexible part-time employment with weekend and evening shift options.

Overview

5
5
years of professional experience

Work History

Sailor

Navy
Port Hueneme, CA
06.2022 - Current
  • Utilized power tools such as saws, drills and sanders when necessary on projects.
  • Assisted with diverse construction challenges to help team and customer.
  • Ensured compliance with local codes regarding building regulations.
  • Used trowels and floats to smooth and finish freshly poured cement or concrete.
  • Logged inventory to track supply counts, organize equipment and gather important materials.
  • Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
  • Sustained safety protocols to maintain secure, proper handling of equipment and materials.
  • Loaded or unloaded building materials to distribute machinery or tools.
  • Transported materials from one site location to another using trucks or trailers.
  • Maintained baseline safety knowledge to improve deficient areas and meet code.
  • Cleaned or prepared construction sites to eliminate hazards.

Apprentice

Sheet Metal Union
Phoenix, AZ
10.2021 - 06.2022
  • Prepared construction sites, materials and tools for specific projects and loaded and unloaded equipment and products.
  • Studied project specifications to determine appropriate construction methods.
  • Utilized problem solving skills to identify and resolve issues relating to apprenticeship programs.
  • Observed experienced professionals performing their duties in order to gain practical knowledge of industry standards.
  • Read and interpreted construction blueprints for various projects.
  • Participated in regular team meetings in order to share best practice techniques amongst colleagues.
  • Moved construction materials by hand or various transport methods.
  • Carried out safety checks on equipment used by apprentices in accordance with health and safety regulations.
  • Followed safety, environmental, and regulatory policies by properly handling and disposing of hazardous waste.

Correctional Officer

Arizona Department of Corrections
Goodyear, AZ
10.2019 - 10.2021
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
  • Took prisoners into custody and escorted to locations within and outside facility.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.

Representative

Convey Health
Yuma, AZ
01.2019 - 10.2019
  • Identified needs of customers promptly and efficiently.
  • Established relationships with existing customers to promote new product or service opportunities.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Demonstrated exceptional service skills by going above and beyond to satisfy customers on phone and in person.
  • Established positive relationships with customers through effective communication techniques.
  • Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
  • Maintained positive working relationship with fellow staff and management.

Cashier

Family Dollar
Somerton, AZ
09.2018 - 01.2019
  • Counted and balanced cashier drawers.
  • Answered customer inquiries regarding store policies and procedures.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customers' questions and provided information on store procedures or policies.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find store items.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Issued receipts, refunds, credits or change due to customers.

Education

High School Diploma -

Harvest Preparatory Academy
Yuma, AZ
05-2018

Some College (No Degree) - Homeland Security

Arizona Western College
Yuma, AZ

Skills

  • Customer Service: Really enjoy providing the best customer service to every client, and help anyone with any issue that comes up
  • Speak Spanish and English
  • Team work: The ability to communicate and plan with my peers is some of my strong skills
  • Hard worker: One of my biggest skill is my own mindset, I strive to be the best employee i can
  • Eager to learn: There is something you can lean everyday

Languages

English
Professional
Spanish
Professional

Timeline

Sailor

Navy
06.2022 - Current

Apprentice

Sheet Metal Union
10.2021 - 06.2022

Correctional Officer

Arizona Department of Corrections
10.2019 - 10.2021

Representative

Convey Health
01.2019 - 10.2019

Cashier

Family Dollar
09.2018 - 01.2019

High School Diploma -

Harvest Preparatory Academy

Some College (No Degree) - Homeland Security

Arizona Western College
Michael Nunez