Michael Orsak
El Campo
Summary
Dynamic professional with a proven track record in customer service and quality assurance at Aquafit Chlorination Systems, LLC. Highly reliable and a strong multitasker, I excel in fostering client relationships and ensuring compliance with industry standards. My commitment to excellence has consistently enhanced customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Bartender
Gold Oak Leaf Beer Garden
03.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Quality Control Inspector
Aquafit Chlorination Systems, LLC
02.2023 - 02.2025
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Collaborated with production staff to establish and meet quality standards
Owner/Operator
Orsak Errand Services
04.2018 - 01.2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
Insurance Agent
Danna Insurance
03.2016 - 04.2018
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Education
University of Louisiana At Lafayette
Lafayette, LASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Gold Oak Leaf Beer Garden
03.2025 - Current
Quality Control Inspector
Aquafit Chlorination Systems, LLC
02.2023 - 02.2025
Owner/Operator
Orsak Errand Services
04.2018 - 01.2023
Insurance Agent
Danna Insurance
03.2016 - 04.2018
University of Louisiana At Lafayette
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