Michael Paba
Dallas
Summary
Outgoing, people-oriented customer service professional with strong communication and relationship-building skills. Thrives in fast-paced environments and is known for a positive attitude, strong work ethic, and reliability. Committed to creating positive experiences for every customer.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
Work History
Delivery Driver
Wift LLC
Mansfield
08.2022 - Current
- Provided friendly, professional customer service to residents and clients in high-volume environments
- Communicated clearly with customers to resolve delivery issues and ensure satisfaction
- Managed schedules, routes, and priorities efficiently to meet daily performance goals
- Maintained accurate records using mobile apps and company systems
- Represented the company positively while working independently and in residential communities
Store Manager
Fuzzy Taco Shop
Grand Prairie
12.2020 - 09.2021
- Supervised and trained team members to ensure high-quality customer service and performance
- Managed daily store operations, including scheduling, inventory, and cash handling
- Resolved customer and employee issues professionally to maintain a positive work environment
- Monitored sales, labor costs, and performance metrics to meet business goals
- Ensured compliance with company policies, safety standards, and health regulations
Team Member
Chick-fil-A
Arlington
10.2018 - 06.2020
- Delivered friendly, fast, and accurate customer service in a high-volume dining environment
- Handled cash, card, and mobile payments while maintaining register accuracy
- Worked collaboratively with team members to ensure smooth daily operations
- Resolved customer concerns professionally to maintain a positive brand experience
- Maintained clean, organized workstations in compliance with health and safety standards
Education
Juan Seguin High School
Arlington, TxSkills
- Excellent customer service and relationship-building skills
- Strong verbal communication and outgoing, friendly personality
- Ability to engage with prospects and build rapport quickly
- Conflict resolution and problem-solving abilities
- Time management and multitasking in fast-paced environments
- Organization and attention to detail
- Sales-oriented mindset with focus on meeting occupancy goals
- Experience handling cash, records, and transactions accurately
- Professional appearance and positive attitude
- Ability to work independently and take initiative
- Proficient with mobile apps, scheduling systems, and basic office software
- Reliability, punctuality, and strong work ethic
Timeline
Delivery Driver
Wift LLC
08.2022 - Current
Store Manager
Fuzzy Taco Shop
12.2020 - 09.2021
Team Member
Chick-fil-A
10.2018 - 06.2020
Juan Seguin High School