Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Palmieri

Staten Island,NY

Summary

Qualified facilities and property management associate with solid background in managing and maintaining facility operations. Expertise in fire safety and security operations, customer service, record keeping and attention to detail. Methodical about checking work and correcting concerns.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Facility Manager

CBRE At Cisco
11.2022 - Current
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Attended to client needs and requests in a timely manner.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Adhere by client and organization procedures and policies.

Property Operations Coordinator

EQ Office, a Blackstone Portfolio
02.2022 - 11.2022
  • Main property contact; attends to all tenant requests, inquiries, and concerns in a timely manner
  • Draft and distribute memos to inform tenants of building work and engagement opportunities
  • Prepare Master Purchase Agreements and Purchase Orders from vendors and sellers
  • Prepare, verify, and organize certificates of insurance and W-9 forms for vendors
  • Responsible for procurements for vendors, manage payments and monitoring property budget(s)
  • Upload, organize, and code all invoices according to the general ledger
  • Assists in managing capital projects, maintains track record of all invoices and work that is conducted

Fire Safety Director / Security Supervisor

Silverstein Properties, World Trade Center
04.2017 - 02.2022
  • Managed the front console of the building which includes monitoring surveillance cameras, elevator controls, building floor plans and alarm systems; maintaining constant surveillance of assigned areas with maximum visibility was crucial to the job
  • Maintained daily contact and liaison with building engineers and management to ensure operations were running efficiently and in line with standard protocol
  • Oversaw a staff of 15 employees, managing scheduling and payroll responsibilities
  • Expert level and knowledge of Standard Class E Fire Command Station in addition to fire safety procedures, codes, and evacuation techniques in the event of an emergency
  • Ensured all policies and procedures of the property are adhered to by our staff members by ensuring team members are trained and knowledgeable of protocol
  • Promoted good public relations though courteous and professional contact with tenants and their visitors

Client Service Representative

Inspire Workspace at Silverstein Properties, World Trade Center
02.2016 - 04.2017
  • Provided exceptional hospitable service to all clients and guests
  • Scheduled and coordinated all meetings; responsibilities consisted of catering, audio/visual set up, room reservations, calendar management amongst other tasks requiring organizational skills
  • Showcased office space to potential clients while maintaining a pleasant demeanor and providing a positive experience
  • Managed all office move ins and move outs, prepared offices for incoming tenants
  • Monitored building processes and access control for tenants of space
  • Interacted with vendors daily
  • Always maintained an outstanding code of ethics and customer service.

Education

Bachelor of Science - Business Management, Economics

CUNY College of Staten Island
Staten Island, NY
01.2022

Skills

  • Microsoft Office Suite
  • Property Management Work Order Systems
  • Yardi and other select real estate software skills
  • Daily Progress Reports
  • Service Contract Management
  • Health and Safety Compliance
  • Vendor Performance Management
  • Client and Customer Care

Certification

NYC COF: F-89 Fire and Life Safety Director

Timeline

Assistant Facility Manager

CBRE At Cisco
11.2022 - Current

Property Operations Coordinator

EQ Office, a Blackstone Portfolio
02.2022 - 11.2022

Fire Safety Director / Security Supervisor

Silverstein Properties, World Trade Center
04.2017 - 02.2022

Client Service Representative

Inspire Workspace at Silverstein Properties, World Trade Center
02.2016 - 04.2017

Bachelor of Science - Business Management, Economics

CUNY College of Staten Island

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Michael Palmieri