Michael Panozzo
North Port,FL
Summary
Proven Assistant Manager with a track record of enhancing customer experience and reducing discrepancies in cash handling by fostering team leadership and decision-making skills. At BIGLOTS and Kmart, Sears Holding, achieved notable improvements in store operations and staff collaboration. Skilled in customer service and money management, ensuring operational excellence and positive work environments.
Overview
32
32
years of professional experience
Work History
Asst. Manager
BIGLOTS
07.2017 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Manager
Kmart, Sears Holding
02.1993 - 03.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Harsher High School
Herscher, IL06.1981
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Accomplishments
Manager of the district 2 at Kmart.
Timeline
Asst. Manager
BIGLOTS
07.2017 - Current
Assistant Manager
Kmart, Sears Holding
02.1993 - 03.2017
Harsher High School
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