Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

MICHAEL PARISI

Manahawkin,NJ

Summary

Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful hotel and casino setting.

Overview

3
3
years of professional experience

Work History

Dual Rate Shift Manager

MGM Resorts International
06.2024 - Current


Cooperated with coworkers to improve customer experience and manage the front desk. Coached crew members to optimize performance and motivate toward more efficient work. Kept employees operating productively and working on task to meet business and customer needs.

Front Desk Agent

MGM Resorts International
01.2024 - 06.2024

Greeted customers upon arrival and provided assistance with check-in. Handled cash,
credit and debit card transactions accurately. Utilized problem solving techniques to
resolve customer complaints quickly and efficiently.

Front Desk Agent

Fearless Restaurants: Daddy-O Hotel and Restaurant
08.2023 - 01.2024

Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention. Collected room deposits, fees, and payments. Took reservations over phone, in person, and via computer for guests and provided confirmation information.

Supervisor of Guest Services

Wainwright Amusements: Fantasy Island
06.2021 - 08.2023

Trained and supervised all members of the Guest Services department, helped guests understand how the park worked and helped them make their purchase on what was right for their families.

Set Dresser

'Screentest' - Short Film
12.2022 - 02.2023

Responsibilities for the short film 'Screentest', included discussing art direction through director and production designer, sourcing props, fabricating props, returning props, fabricating sets, sourcing furniture, and returning of all furniture materials.

Set Dresser

Coca-Cola Refreshing Films
12.2022 - 01.2023

As a set dresser the responsibilities included communicating with all other departments within the creative process of the commercial, and dictating plan of action for the quick turn-around shoot which was required.

Production Designer

'Rebirth of Ideas'- Fashion Film
05.2022 - 05.2022

Communicating with the designer, director, and film team on what they wanted to achieve in the art direction, storyboarding, and ideation; Created a team of crew members sourced props and set pieces, fabricated sets, and transported all pieces.

Set Dresser & Key Costumer Assistant

'Get Real' -XR Commercial
01.2022 - 03.2022

Worked with directors and executives to composite their ideas into a full narrative for their commercial, picked all outfits and costumes for all talents, sourced fabrics, altered costumes and created tundra wear.

Education

Bachelor of Fine Arts - Production Design: Set Design & Art Direction

Savannah College of Art & Design
Savannah, GA
06.2023

High School Diploma - undefined

Pascack Valley High School
Hillsdale, NJ
06.2019

Skills

  • Adaptive
  • Communication
  • Concept Development
  • Critical Thinking
  • Detail Oriented
  • Flexible Scheduling
  • Organization
  • Strong Work Ethic
  • Team Oriented
  • Time Management

Software

Opera: Hospitality and Gaming

Adobe Photoshop

Adobe Bridge / Camera Raw

Patron Management

Adobe Illustrator

Sketchup

Timeline

Dual Rate Shift Manager

MGM Resorts International
06.2024 - Current

Front Desk Agent

MGM Resorts International
01.2024 - 06.2024

Front Desk Agent

Fearless Restaurants: Daddy-O Hotel and Restaurant
08.2023 - 01.2024

Set Dresser

'Screentest' - Short Film
12.2022 - 02.2023

Set Dresser

Coca-Cola Refreshing Films
12.2022 - 01.2023

Production Designer

'Rebirth of Ideas'- Fashion Film
05.2022 - 05.2022

Set Dresser & Key Costumer Assistant

'Get Real' -XR Commercial
01.2022 - 03.2022

Supervisor of Guest Services

Wainwright Amusements: Fantasy Island
06.2021 - 08.2023

Bachelor of Fine Arts - Production Design: Set Design & Art Direction

Savannah College of Art & Design

High School Diploma - undefined

Pascack Valley High School
MICHAEL PARISI