Michael Parisi
Amherst,NH
Summary
- Ready-now CEO candidate with 20+ years of financial-services leadership across multi-site retail networks, business banking, lending, operations, and enterprise change initiatives.
- Client-centric growth leader focused on expanding relationships and wallet share through strong service culture, community presence, and disciplined business development.
- Strategically focused executive who converts strategy into clear operating plans and performance dashboards, enabling senior leaders to make timely, data-driven adjustments.
- Operational excellence leader who builds scalable infrastructure through process optimization, automation, and strong vendor/technology partnerships, while maintaining disciplined risk controls.
- Focused efforts on modern client experiences across branch and digital channels; leads adoption of CRM, analytics, and delivery disciplines that improve consistency and accountability.
- Builds strong leadership teams and culture through hiring, development, and succession planning; maintains disciplined focus on compliance, internal controls, and enterprise risk in regulated environments.
Overview
20
20
years of professional experience
Work History
Chief Banking Officer, Executive Vice President
Ledyard Bank
Hanover, NH
01.2023 - Current
- Promoted to Chief Banking Officer following exemplary performance as Director of Sales & Product Development.
- Executive Committee member and key contributor to the development and execution of the 2023–2025 Strategic Plan, centered on sustainable franchise growth.
- Integrate strategy across lines of business and translate priorities into executable initiatives including technology enablement, process optimization, and consistent client experience. Drive enterprise prioritization, performance management, and decision support for senior leadership.
- Lead Retail Banking, Business Banking, and Small Business Lending; oversee operations, facilities, and the project management team.
Director of Sales and Product Development, SVP
Ledyard Bank
Hanover, NH
01.2020 - 01.2023
- Promoted after excelling as the Senior Retail Banking Officer.
- Direct oversight of the retail and private banking divisions; strengthened business development routines, coaching, and service-to-sales execution in partnership with senior leadership partners.
- Chair of the Product and Client Technology Committee.
- Partnered with business-line leaders to deepen and consistently execute a client-centric operating model.
- Led enterprise CRM implementation and adoption, improving reporting and analytics to support segmentation, outreach strategy, relationship deepening, and execution accountability.
Senior Retail Banking Officer, SVP
Ledyard Bank
Hanover, NH
08.2016 - 01.2020
- Reported to the President & CEO; led the multi-branch retail network with accountability for performance, client experience, operational compliance, and partner coordination across the bank.
- Successfully designed and implemented an innovative Sales and Service Management Process, boosting team productivity across the retail channel, accelerating core product sales growth.
- Led rapid performance turnaround for the retail business line, growing the client book while greatly decreasing client attrition. Delivered sustained year over year deposit, loan, and partner referral growth.
- Ensured exceptional client service standards were achieved, partnering with complimentary business lines to ensure all client needs were explored and fulfilled.
Market Manager, Senior Vice President
Citizens Bank
Manchester, NH
10.2014 - 07.2016
- Primary business partner for the Director of Retail Banking.
- Responsible for creating, delivering, and implementing strategies for improved processes in sales, service, expense management, human resources, and team member engagement across the 114 branches in the Northern New England Market.
Regional Manager, Vice President
Citizens Bank
Portsmouth, NH
05.2012 - 10.2014
- Accountable for managing the sales, service, and operational processes across 17 branches in the Northern New England Market.
Branch Manager, Licensed Sales Representative
Citizens Bank
Manchester, NH
03.2006 - 05.2012
- Responsible for delivering sales and service results in a fast-paced environment while coaching team members to their individual success.
- In addition to management responsibilities, held Series 6, Series 63, and New Hampshire & Massachusetts Insurance Producers License.
Education
Master of Science -
Barret School of Banking
Memphis2023
MBA -
Fitchburg State University
Fitchburg2006
Bachelor of Science - Accounting
University of Massachusetts
Lowell, MA2005
Accomplishments
Executive leader focused on driving strategic growth, digital transformation, and scalable operations while strengthening risk controls, culture, and client experience across branch and digital channels.
Timeline
Chief Banking Officer, Executive Vice President
Ledyard Bank
01.2023 - Current
Director of Sales and Product Development, SVP
Ledyard Bank
01.2020 - 01.2023
Senior Retail Banking Officer, SVP
Ledyard Bank
08.2016 - 01.2020
Market Manager, Senior Vice President
Citizens Bank
10.2014 - 07.2016
Regional Manager, Vice President
Citizens Bank
05.2012 - 10.2014
Branch Manager, Licensed Sales Representative
Citizens Bank
03.2006 - 05.2012
Master of Science -
Barret School of Banking
MBA -
Fitchburg State University
Bachelor of Science - Accounting
University of Massachusetts
Awards
ICBA 40 Under 40: 2023 Community Bank Leaders Award Recipient