Michael Parker
Plainfield,IL
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, evidenced by roles at Pizza Hut and Walmart. Skilled in efficient delivery and route planning, coupled with exceptional teamwork and problem-solving abilities. Achieved significant improvements in order accuracy and inventory management, contributing to increased efficiency and positive customer experiences. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Pizza Delivery Driver
Pizza Hut
11.2023 - Current
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Collaborated with restaurant staff to streamline order processes and improve overall efficiency during busy periods.
Front End Cashier
Menards
05.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
- Organized items on shelves to help customers locate products easily and quickly.
- Mentored new team members on sales software system operation.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Created staff break and lunch schedules strategically to keep store adequately staffed for customer traffic.
- Worked with floor team and managers to meet wide range of customer needs.
Stocker
Walmart
06.2021 - 07.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Alternated goods in inventory by observing first-in and first-out approach.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
Skills
- Customer Service
- Money Handling
- Memory Skills
- Efficient Delivery
- Local routes understanding
- Route Planning
- Payment Collection
- Order Management
- Time Management
- Hardworking and Responsible
- Valid Driver's License
- Heavy Lifting
- Organizational Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Flexible and Adaptable
- Multitasking
- Multitasking Abilities
- Critical Thinking
Timeline
Pizza Delivery Driver
Pizza Hut
11.2023 - Current
Front End Cashier
Menards
05.2023 - Current
Stocker
Walmart
06.2021 - 07.2023