Michael Patton
BUCKEYE,Arizona
Summary
Proven Mortgage Loan Officer with a track record of enhancing client retention and sales in the Mortgage industry through expert relationship selling and in-depth knowledge of residential mortgage lending regulations. Skilled in loan origination and risk analysis, achieving a significant increase in annual sales. Demonstrates goal-oriented focus and exceptional service delivery. Organized Mortgage Loan Officer with 25 years of experience in mortgage lending. Extensive real estate knowledge and success in client education. Adept at mathematical accuracy and following financial regulations.
Overview
31
31
years of professional experience
Work History
Mortgage Loan Officer
Nexa Mortgage
02.2024 - Current
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Mortgage Loan Officer
Geneva Financial LLC
09.2016 - 02.2024
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Mortgage Loan Officer
Umpqua Bank
09.2013 - 09.2016
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
Mortgage Loan Officer
Chase Bank
09.2012 - 09.2013
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Mortgage Broker
Patton Financial LLC
North Bend, WA
07.2000 - 09.2012
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Mortgage Loan Officer
First Rate Mortgage
Bellevue, WA
01.2000 - 07.2000
- Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
- Conducted thorough market research to identify new business opportunities within target demographics.
- Assisted customers with completing loan applications and other paperwork.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Mortgage Loan Officer
Greentree financial
Bellevue, WA
04.1999 - 01.2000
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Assessed loan portfolios for compliance with underwriting policies.
- Mentored junior loan officers to improve team performance and meet organizational goals.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
General Manager
24 Hour Fitness
Bellevue, WA
04.1993 - 04.1999
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
Education
Some College (No Degree) - Criminal Justice
Central Washington University
Ellensburg, WASkills
- Goal-Oriented
- Relationship selling
- Loan Origination
- Residential mortgage lending regulations
Timeline
Mortgage Loan Officer
Nexa Mortgage
02.2024 - Current
Mortgage Loan Officer
Geneva Financial LLC
09.2016 - 02.2024
Mortgage Loan Officer
Umpqua Bank
09.2013 - 09.2016
Mortgage Loan Officer
Chase Bank
09.2012 - 09.2013
Mortgage Broker
Patton Financial LLC
07.2000 - 09.2012
Mortgage Loan Officer
First Rate Mortgage
01.2000 - 07.2000
Mortgage Loan Officer
Greentree financial
04.1999 - 01.2000
General Manager
24 Hour Fitness
04.1993 - 04.1999
Some College (No Degree) - Criminal Justice
Central Washington University