Michael Pedersen
Boynton Beach,FL
Summary
Dynamic business owner with proven expertise in customer service and relationship building. Exceptional attention to detail and strategic decision-making skills drive enhanced company profitability and client satisfaction.
Overview
11
11
years of professional experience
Work History
Business Owner
Godspeed Transport Inc.
02.2015 - Current
- Developed and implemented operational processes to enhance efficiency in freight management.
- Oversaw logistics operations, ensuring timely delivery and compliance with regulations.
- Managed financial forecasting and budgeting to optimize resource allocation.
- Cultivated relationships with vendors and clients to expand service offerings.
- Trained and mentored staff on best practices for customer service excellence.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
Education
GED -
Youth Challenge Academy
Ft. Stewart, GA07-2000
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Relationship building
- Work Planning and Prioritization
- Business planning
- Employee training
- Team collaboration and leadership
- Performance improvement
- Business development
- Business administration
- Strategic Decision-making
- Professional networking
- Operations management
- Social media marketing
- Accounting management
- Business marketing
- Public speaking
- Coaching and mentoring
- Sales strategics
- Consulting
Accomplishments
I handled all tasks of running a nationwide auto transport business from beginning to end.
Affiliations
I have affiliations with major corporations around the nation from referral and repeat business.
Timeline
Business Owner
Godspeed Transport Inc.
02.2015 - Current
GED -
Youth Challenge Academy