Michael Pena-Galvan
Silver Spring,MD
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Barista
Kung Fu Tea
Silver Spring, MD
05.2024 - Current
- Operated cash registers to process customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Monitored inventory levels of supplies and restocked when necessary.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Memorized recipes for specialty beverages and seasonal offerings.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
Kennel Assistant
Layhill Animal Hospital
SILVER SPRING, MD
04.2023 - 05.2024
- Fed and watered animals in care, following special diets and regular medication administration schedules
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays
- Managed inventory of food supplies, bedding materials, toys, medication supplies
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards
- Supported animal health by keeping areas clean, neat and properly sanitized
- Maintained clean and orderly play yards, kennels and cages
Education
John F Kennedy High School
Silver Spring, MD06.2024
Skills
- Honest and Dependable
- Supply Maintenance
- Housekeeping Duties
- Work Prioritization
- Supply Unloading and Storage
- Inventory Management
- Problem-Solving
- Teamwork and Collaboration
- Menu Memorization
- Cash Handling
- Opening and closing duties
- Speedy and efficient
- Positive and professional
- Exceptional customer service
- Excellent math skills
Timeline
Barista
Kung Fu Tea
05.2024 - Current
Kennel Assistant
Layhill Animal Hospital
04.2023 - 05.2024
John F Kennedy High School