Michael Penello

Achieved a monthly average of 9-11 vehicle sales surpassing the dealership's goal.

• Maintained up-to-date knowledge of inventory and floor plans to match customer needs, built strong client relationships leading to referrals, and managed online leads efficiently to set and secure appointments

• Managed and assigned online leads, set appointments effectively, and exceeded sales targets
• Prospecting conducted through direct mail, cold calling, and online ads
• Maintained up-to-date inventory knowledge, built strong customer relationships for referrals, and ensured deals were secured through collaboration with sales managers
• Followed up with 100% of customers within 24 hours

• Maintained a 99% accuracy rate in order fulfillment by following standard operating procedures and paying close attention to detail.
• Packaged Goods for Customers
• Responsible for Quality Control
• Responsible for maintaining warehouse