Michael Peralta
Long Island,NY
Summary
Seasoned Customer Associate with 3 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
4
4
years of professional experience
Work History
Customer Service Associate & Stocker
My Deli Food Market
06.2024 - 10.2024
- Delivered friendly and efficient service, creating a welcoming environment for guests.
- Addressed customer inquiries, quickly resolving issues and ensuring a positive experience.
- Managed product stocking, ensuring inventory accuracy and attractive presentation.
- Adapted to new technologies for efficient inventory and customer service management.
Caregiver
Heart to Heart Home Care
01.2021 - 10.2024
- Assisted clients with personal care needs, including bathing, grooming, and oral hygiene.
- Administered medications and monitored client health and wellbeing.
- Provided companionship, emotional support, and assisted with mobility and transportation.
- Managed household tasks like meal prep, shopping, laundry, and light housekeeping.
- Communicated with healthcare providers and maintained accurate care records.
- Ensured home safety with equipment installations and ran errands as needed.
Security & Stocker
147 Friends Grocery Corp
01.2022 - 06.2024
- Ensured a safe environment by monitoring premises, providing a secure setting for customers and team members.
- Handled stock organization and managed inventory processes with attention to safety and efficiency.
- Used large vehicle to delivered
- Assisted with complex scheduling, showcasing flexibility with nights, weekends, and holiday shifts.
- Demonstrated physical endurance, managing tasks such as lifting, ladder climbing, and merchandise handling.
Intern Assistant
Bridge Street Development Corporation
06.2021 - 08.2021
- Sorted, organized, and maintained files.
- Completed research, compiled data, and assisted in timely reporting.
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
Education
Bachelor of Science - Computer Information Systems
New York City College of Technology
New York, New York06-2028
High School Diploma -
Brooklyn Community Arts & Media High School
Brooklyn, NY06-2024
Skills
Customer service, Bilingual, English, Software troubleshooting, Operating systems, IT, Python
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Customer Service Associate & Stocker
My Deli Food Market
06.2024 - 10.2024
Security & Stocker
147 Friends Grocery Corp
01.2022 - 06.2024
Intern Assistant
Bridge Street Development Corporation
06.2021 - 08.2021
Caregiver
Heart to Heart Home Care
01.2021 - 10.2024
Bachelor of Science - Computer Information Systems
New York City College of Technology
High School Diploma -
Brooklyn Community Arts & Media High School
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