Michael Perez
Lemoore,CA
Summary
Dynamic sales professional with extensive experience at Freeway Toyota of Hanford, excelling in customer engagement and relationship building. Proven track record in developing effective sales strategies and utilizing CRM software to enhance performance. Recognized for consistently exceeding sales targets and delivering exceptional service, fostering long-term client loyalty.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
8
8
years of professional experience
Work History
Sales Associate
Ace Hardware
10.2023 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Managed inventory levels, ensuring stock availability and accuracy in product displays.
- Trained new associates on sales techniques and store policies to enhance team performance.
- Processed customer transactions efficiently using point-of-sale systems to improve checkout speed.
Landscaper
Perez Landscaping
08.2023 - Current
- Operated landscaping equipment to maintain and enhance outdoor spaces.
- Executed planting, pruning, and fertilization tasks to ensure healthy plant growth.
- Collaborated with team members to design and implement landscape projects efficiently.
- Prepared soil for planting and sowing.
- Maintained gardening tools by replacing blades and fluids.
- Cut trees and shrubs to shape and maintain landscape.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Performed planting, watering, mulching, and edging of lawns.
- Maintained grounds by trimming, weeding, and general clean-up.
Internet Sales Professional
Freeway Toyota of Hanford
10.2021 - 01.2023
- Developed and implemented online sales strategies to enhance customer engagement.
- Managed customer inquiries through various digital platforms, ensuring prompt responses and satisfaction.
- Analyzed market trends to optimize inventory levels and product offerings for increased sales performance.
- Collaborated with marketing team to design targeted online promotions, driving traffic to the dealership's website.
- Utilized CRM software to track leads, follow up with potential customers, and maintain accurate records.
- Negotiated contracts skillfully, securing favorable terms for both the company and clients.
- Increased customer satisfaction by promptly addressing inquiries and providing personalized solutions.
- Provided exceptional post-sales support, building lasting relationships with customers based on trust and reliability.
- Participated in ongoing professional development activities to stay current on industry news, competitor insights, and technology advancements related to internet sales.
Sales Advisor
Keller Motors
09.2019 - 10.2021
- Assisted customers in vehicle selection, enhancing overall satisfaction and retention.
- Developed product knowledge through continuous training, ensuring accurate information delivery.
- Executed sales transactions efficiently, maintaining attention to detail in documentation.
- Collaborated with team members to achieve monthly sales targets and improve customer outreach strategies.
- Cultivated long-term relationships with clients through personalized follow-ups and service excellence.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Attended monthly sales meetings and quarterly sales trainings.
- Built diverse and consistent sales portfolio.
Loader Operator
Harris Ranch Beef
03.2018 - 09.2019
- Operated heavy machinery to load beef products efficiently onto transport vehicles.
- Conducted routine inspections of equipment to ensure operational safety and compliance.
- Collaborated with team members to optimize loading processes and reduce turnaround times.
- Trained new operators on equipment handling and safety protocols, enhancing team productivity.
- Safely transported materials between designated locations, adhering to all safety protocols and guidelines set forth by management.
- Increased load accuracy by carefully monitoring weight distribution and adjusting processes accordingly during material handling activities.
Education
High School Diploma -
Fowler High School
Fowler, CASkills
- Customer engagement
- Product knowledge
- Sales strategies
- Transaction processing
- Team training
- CRM software
- Contract negotiation
- Relationship building
- Performance tracking
- Contact follow-up
- Relationship selling
- Store opening and closing
- Sales expertise
Accomplishments
- Resolved product issue through consumer testing.
- Achieved Near 100% CSI Customer Service Index and maintaining relationships with clients after the sale,
Languages
Spanish
Limited Working
Interests
- Gym Workouts
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Cooking
- I enjoy cooking for friends and family gatherings
- Music
Timeline
Sales Associate
Ace Hardware
10.2023 - Current
Landscaper
Perez Landscaping
08.2023 - Current
Internet Sales Professional
Freeway Toyota of Hanford
10.2021 - 01.2023
Sales Advisor
Keller Motors
09.2019 - 10.2021
Loader Operator
Harris Ranch Beef
03.2018 - 09.2019
High School Diploma -
Fowler High School