Michael Perez
1871 Birch St,MI
Summary
Dynamic Shift Manager with a proven track record at McDonald's, excelling in cash handling and employee training. Enhanced customer satisfaction through effective decision-making and staff motivation, while ensuring compliance with safety standards. Successfully implemented operational improvements, contributing to a more efficient and organized workplace.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Shift Manager
McDoanlds
20815 Gibraltar Rd, Brownstown Township, Michigan
05.2026 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained team members on operational standards and best practices.
- Managed inventory levels, ensuring stock availability for peak hours.
- Implemented procedures to enhance food safety and quality compliance.
Crew Member
McDoanlds
21300 Ecorse Rd, Taylor, Michigan
04.2022 - 05.2022
- Provided friendly and efficient customer service in fast-paced environment.
- Operated cash register, accurately processing transactions and managing cash flow.
- Maintained cleanliness and organization of dining area, ensuring compliance with health standards.
- Assisted in food preparation, following safety guidelines to uphold quality standards.
Education
GED -
Woodhaven High School
Woodhaven, MI12.2024
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Staff motivation
- Opening and closing procedures
Certification
Serv Safe Cerified.
Timeline
Shift Manager
McDoanlds
05.2026 - Current
Crew Member
McDoanlds
04.2022 - 05.2022
GED -
Woodhaven High School