Michael Petrizio
Trescal
Lansdale,PA
10
years of professional experience
Reliable customer service professional with over 5 years of experience in high-volume guest relations and an additional 5 years in warehouse operations. Seeking a part-time position to deliver exceptional member service, manage checkout lanes, and support front-end efficiency with a strong work ethic.
Work History
Account Manager
1 Year 5 Months- Developed strategic account plans to drive growth and enhance customer relationships.
- Managed client accounts, ensuring satisfaction through effective communication and timely responses.
- Perform daily outreach to existing clients and engage with them on their due equipment and uncover new opportunities.
- Creating quotations and processing POs.
- Coordinating with labs across the USA and communicating order, timelines and completion dates with clients.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Digital Sales Representative
1 Year 3 Months- Creating sales leads through outbound and inbound prospecting and uncovering new business opportunities.
- Help customers understand state compliance and mandated insurance while recommending ADP's services.
- Help customers understand state compliances and mandated insurances while recommending ADP's services.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
Sales Rep/Sales Manager
2 Years 6 Months- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Maintained current knowledge of evolving changes in the marketplace.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Department Supervisor
4 Years 11 Months- Organize and delegate daily responsibilities, safety instructions and production requirements.
- Maintain quality and safety of all daily tasks.
- Provide continuous support to all employees and management staff.
- Analyzed orders to create daily production schedule.
- Maintain OSHA safety standards.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Leadership by the Kaizen philosophy.
- Maintained stock of items, cleanliness, organization, and quality of finished products.
Education
Associate of Science - Culinary Arts
Associate of Arts - Hospitality Management
Skills
Account management
Client relationship management
Sales strategy
Consultative sales
Strategic planning
Customer Service
Teamwork and collaboration
Adaptability and flexibility
Timeline
Account Manager
Trescal
05.2025 - CurrentRead More
Digital Sales Representative
ADP
02.2024 - 05.2025Read More
Sales Rep/Sales Manager
Verizon Authorized Retailer - Verizon Wireless Zone
05.2021 - 11.2023Read More
Department Supervisor
Carpenter Co.
05.2016 - 04.2021Read More
Pennsylvania College of Technology
Associate of Arts from Hospitality Management
Read More
Pennsylvania College of Technology
Associate of Science from Culinary Arts
Read More