Michael Phillips
Fort Myers
Summary
Reliable team member with a background in fast-paced environments, including retail and hospitality. Possesses strong communication skills, demonstrating the ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Dunkin' Donuts
Fort Myers
05.2024 - 07.2024
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise by store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout the shift.
- Participated in training sessions for new employees when needed.
Stocker /Store Associate
TJ Max
Fort Myers
11.2023 - 04.2024
- Completed receiving, stocking, returns, and other documentation accurately.
- Inspected stock for damage or defects and reported issues to management.
- Received and processed incoming shipments of merchandise.
- Followed safety procedures when handling hazardous materials or dangerous goods.
- Packed boxes for shipment using appropriate packing materials.
- Participated in physical inventories of stock on hand periodically.
Education
High School Diploma -
South Fort Myers Highschool
Fort Myers, FL05-2024
Skills
Clinical skills
- Vital signs
- Deliver oxygen
- Bandage wounds
- Splint injured limbs
General skills
- Effective communication
- Teamwork and coordination
- Heavy lifting
- Workplace safety
Certification
- Fire I & Fire II Certification
- FEMA ICS-101 Certification
- FEMA ICS-200 Certification
- FEMA ICS-700 Certification
- FEMA ICS-800 Certification
- BLS and Heart Saver Certification
- EMT Certification in progress (03/21/2025)
Timeline
Team Member
Dunkin' Donuts
05.2024 - 07.2024
Stocker /Store Associate
TJ Max
11.2023 - 04.2024
High School Diploma -
South Fort Myers Highschool
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