Michael Pinkerton

• Planned, directed and controlled execution of administrative and compliance activities.
• Directed subordinate managers in day-to-day performance of groups involved in operation and maintenance.
• Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
• Developed in-depth knowledge of each client's business through research and regular on-site meetings.
• Managed contractual agreements and associated deliverables through oversight and inspection.
• Disciplined personnel and initiate disciplinary measures as defined by SOPs.
• Responsible for implementation and management of a yearly budget in excess of $9 million dollars

• Backed up patrol officers during difficult stops or to answer complex questions.
• Investigated allegations of employee misconduct, reported findings and coordinated warranted disciplinary actions.
• Granted or denied leave requests and scheduled coverage for shortages.
• Maintained positive community relations through active communication at crime scenes and assistance with programs such as mentoring underprivileged kids and teaching at Citizen's Police Academy events.
• Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.
• Gave presentations at community groups and public events highlighting work of police officers and special teams.

• Increased productivity by supervising daily activities and performance of personnel.
• Thoroughly analyzed criminal information and processed crime scenes.
• Managed debriefings for criminal subjects to acquire data relevant to investigations.
• Built excellent rapport and working relationship with community to build trust and improve upon communication.
• Monitored crowded public areas and events to mitigate risk and promote safety.
• Inspected officers and vehicles to identify and correct any unprofessional appearances.
• Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.

• Obtained and served search warrants related to ongoing cases.
• Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise.
• Conducted thorough investigations into criminal activities to help develop strong criminal cases.
• Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
• Oversaw criminal cases, coordinated investigations and prepared evidence and investigators for court cases.
• Obtained and verified evidence by interviewing, observing and conducting surveillance of suspects and records.

• Provided for public safety by maintaining order, protecting people and property and promoting good community relations.
• Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
• Responded promptly to calls for protection of life and property, enforcement of laws and ordinances and general public service calls.
• Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments.
• Identified, pursued and arrested suspects and perpetrators of criminal acts.

Responsible for the management of sales, product development, marketing, processing and post closing staff of up to 250 associates specializing in portfolio protection and product development.

Responsible for personnel compensation development as well as budget and portfolio analysis.

Successfully managed the Sales, Affinity Marketing and Closing divisions consisting of over 100 associates. Primary responsibilities included unit cost analysis, personnel hiring and development and portfolio cultivation.

Sales unit manager responsible for hiring, development and production of in house and remote Consumer Loan Consultants and Closing Coordinators. Primary responsibilities included achievement of monthly quotas, development and motivation of Sales associates and daily reporting to corporate management.