Michael Powell
Panama City Beach,FL
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
4
4
years of professional experience
Work History
Cashier/Associate
Winn Dixie Supermarket
Panama City Beach, FL
07.2023 - 11.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Bagged groceries for customers. Returned the carts back to the store. Returned food items back to shelves. Kept the front area of the store clean.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Learned roles of other departments to provide coverage and keep store operational.
Bathroom Attendant/Maintenance Worke
Oaklawn Racing and Casino Resort
Hot Springs , AR
12.2019 - 08.2022
- Sanitized bathrooms after each customer use.
- Stocked shelves with bathroom supplies such as soaps, shampoos, conditioners, lotions.
- Maintained cleanliness of the entire restroom facility at all times.
- Checked and replenished paper products such as toilet paper, tissues, and hand towels on a regular basis.
- Cleaned mirrors, fixtures, walls, floors, counters and other surfaces using appropriate cleaning materials and equipment.
- Assisted guests with any special needs or requests.
- Inspected bathrooms for damages or repairs needed; reported any issues to management immediately.
- Monitored restroom traffic flow to ensure that it was running efficiently while maintaining safety standards at all times.
- Answered questions from guests regarding the availability of certain items or services offered by the establishment.
- Ensured that all areas were properly stocked with necessary supplies for each customer's convenience.
- Replenished soap dispensers when needed.
- Disposed of trash bags in designated areas.
- Offered assistance to disabled customers upon request.
- Reported any incidents or complaints from customers to management promptly.
- Adhered to health regulations regarding sanitation practices.
- Provided exceptional customer service by being friendly and helpful at all times.
- Followed established safety protocols when handling hazardous materials.
- Performed additional duties as requested by management.
- Eliminated safety hazards, removed soiled items and collected trash from customer areas.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Communicated with maintenance team on damages to repair.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Swept and damp-mopped private stairways and hallways.
Education
Certificate 40 Hours Training - Armed And Unarmed Security
Special Operations Academy
10922 S. Western Ave. Chicago Il 6064303.1986
High School Diploma -
Percy L. Julian
10330 S. Elizabeth Chicago Il 6062806.1979
Timeline
Cashier/Associate
Winn Dixie Supermarket
07.2023 - 11.2023
Bathroom Attendant/Maintenance Worke
Oaklawn Racing and Casino Resort
12.2019 - 08.2022
Certificate 40 Hours Training - Armed And Unarmed Security
Special Operations Academy
High School Diploma -
Percy L. Julian
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