Michael Powell
Hopkins,MN
Summary
Dynamic marketing manager with a proven track record at Tousley Motorsports, adept at boosting brand awareness and generating leads. Recognized for exceptional customer service and strong multitasking abilities, I effectively crafted engaging promotional materials and enhanced audience engagement, resulting in increased sales performance and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Bartender
Oak Ridge Country Club
Hopkins, MN
10.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Marketing Manager
Tousley Motorsports
White Bear Lake, MN
09.2024 - 10.2024
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
Detailer
Enterprise Rent-A-Car
Forest Lake, MN
05.2023 - 10.2024
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Washed cars and trucks daily for auto dealership.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Sales Associate
Verizon
06.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Bartender/server/expo/host
Fireside Getaway
Forest Lake
01.2021 - 05.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
Dennys
North Branch, MN
05.2018 - 05.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Ged -
North Branch Area High School
North Branch, MN06.2021
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Clear and effective communication
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Complex Problem-solving
- Handling difficult customers
Timeline
Bartender
Oak Ridge Country Club
10.2024 - Current
Marketing Manager
Tousley Motorsports
09.2024 - 10.2024
Detailer
Enterprise Rent-A-Car
05.2023 - 10.2024
Sales Associate
Verizon
06.2022 - 12.2022
Bartender/server/expo/host
Fireside Getaway
01.2021 - 05.2022
Server
Dennys
05.2018 - 05.2019
Ged -
North Branch Area High School