Summary
Overview
Work History
Education
Skills
Timeline
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Dianne Prestovino

Staten Island,NY

Summary

Seeking a professional and motivated position that will allow me to challenge myself while supporting that overall mission of the company.

Overview

24
24
years of professional experience

Work History

MTA Bus Operator

New York City Transit Authority
06.2024 - Current
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Informed passengers about route details, schedules, transfers, and fare policies as needed.

Process Assistant

Amazon Sort Center Field
11.2020 - 07.2024
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.

Correctional Officer Trainee

New York City Department of Corrections
02.2019 - 04.2019
  • Academy Training for Peace Officer Certification
  • Various lessons in Penal code system
  • Various lessons in Search & Seizure law's & Arrest procedure's
  • Various lessons in Care, Custody & Control

Home Health Aide

Private Care
09.2010 - 01.2018
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Secretary

Life Quality Motor Sales
07.2009 - 02.2010
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Administrative Assistant

SeaView Rehabilitation & Home
09.2000 - 08.2002
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Bachelor of Science - Business, Management & Economics

SUNY Empire State College
Saratoga Springs, NY
05-2014

Skills

    Proficient in MS Word, Excel, PowerPoint

    Strong Interpersonal and Communication Skills; ability to Self-Motivate

    Problem- Solving Experience and Abilities: Strong work Ethic

    Marketing, Economics, Social Media, Advertising, Sales

    Ability to perform in high-pressure situations

    Ability to work effective independently or as a team

    Excellent organizational and Communication skills

Timeline

MTA Bus Operator

New York City Transit Authority
06.2024 - Current

Process Assistant

Amazon Sort Center Field
11.2020 - 07.2024

Correctional Officer Trainee

New York City Department of Corrections
02.2019 - 04.2019

Home Health Aide

Private Care
09.2010 - 01.2018

Secretary

Life Quality Motor Sales
07.2009 - 02.2010

Administrative Assistant

SeaView Rehabilitation & Home
09.2000 - 08.2002

Bachelor of Science - Business, Management & Economics

SUNY Empire State College

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Dianne Prestovino