Summary
Overview
Work History
Education
Skills
Timeline
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Michael Proia

Washington,MI

Summary

Dedicated and results-driven professional with a strong educational foundation in Business and Supply Chain Management, combined with extensive experience as an Area Manager. Seeking a role in supply chain management or operations, where I can leverage my academic knowledge and proven leadership skills to optimize success. Specializes in driving safety protocols, high performing metrics, and a mindset to cut costs.

Overview

6
6
years of professional experience

Work History

Area Manager II

Amazon
07.2023 - Current
  • Successfully lead and motivate a team of 100+ associates to consistently achieve and exceed company objectives and performance targets, fostering a high-performance work environment
  • Proficiently utilized Process Path Rollup and Function Rollup to analyze metrics, enabling data-driven decision-making and process optimization
  • Work diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations
  • Implemented strategic improvements and initiatives that resulted in an impressive 85 percent increase in smart pack rates
  • Strategically optimized staffing levels and resource allocation with Staffing Command Center (SCC), enhancing operational efficiency and cost-effectiveness

Area Manager

Amazon
05.2022 - 06.2023
  • Consistently ranked as a top performing manager by successfully coaching and building a cohesive team that picks 280 units picked per hour (PPR Metrics)
  • Nominated by senior management to devise a program that boosts productivity by ensuring pick support rates are 2600+ units per shift
  • Performed safety audits each day to ensure each associate is aware and following safety protocols
  • Strategically staffed employees in order to decrease their time off task under the 15% threshold
  • Collaborated with operations and senior management in order to provide ideas that will benefit the associates along with the department's metrics
  • Conducted one on one and group meetings with associates to boost morale, assess their goals, needs, and barriers regarding the position
  • Analyzed shift metrics using Microsoft excel, PPR, Function Roll up.

Human Resources Manager

Eagle Security Services
06.2020 - 04.2022
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management
  • Engaged in office responsibilities and administrative duties
  • Maintained human resources regulatory compliance with local, state and federal laws
  • Maintained clear and effective communication with the operations manager to identify and allocate security guards to sites as needed


Maintenance/Event Coordinator Assistant

Detroit Riverfront Conservancy
05.2017 - 05.2020
  • Utilized problem solving and communication skills when setting up, coordinating, and executing successful Detroit riverfront events
  • Spearheaded meetings that revolved around keeping the riverfront clean, safe, along with providing ideas to boost engagement for the non-profit events
  • Collaborated with Detroit riverfront management and vendors to ensure all equipment and materials arrived in a timely manner to support all events.

Education

Bachelor of Business Administration – Supply Chain Management -

Saginaw Valley State University
University Center, Michigan
05.2021

Skills

  • Microsoft Applications
  • Supply Chain Management
  • Health and Safety Protocols
  • Operations Management
  • Humans Resources
  • Tracking Metrics
  • Cost Efficiency
  • Performance Goals
  • Staff Development
  • ERP Systems

Timeline

Area Manager II

Amazon
07.2023 - Current

Area Manager

Amazon
05.2022 - 06.2023

Human Resources Manager

Eagle Security Services
06.2020 - 04.2022

Maintenance/Event Coordinator Assistant

Detroit Riverfront Conservancy
05.2017 - 05.2020

Bachelor of Business Administration – Supply Chain Management -

Saginaw Valley State University

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Michael Proia