Michael Puente
San Antonio,TX
Summary
Dynamic and results-oriented individual with a strong academic background in mechanical engineering and applied physics, currently pursuing further studies. Experienced in retail sales with a proven track record of success, particularly within the Nike brand. Possessing a unique blend of technical acumen, teamwork skills honed through collegiate football, and customer service expertise gained from previous employment as a Nike Sales Associate at the Quarry. Eager to leverage academic knowledge and practical experience to excel as a Seasonal Sales Associate at Nike, contributing to the company's success while continuing personal and professional growth.
Overview
3
3
years of professional experience
Work History
Food Delivery Driver
Favor Delivery
03.2021 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Sales Associate
Nike
06.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Science - Mechanical Engineering
University of The Incarnate Word
San Antonio, TX05.2025
Bachelor of Science - Applied Physics
Texas Lutheran University
Seguin, TX05.2025
Skills
- Problem-Solving
- Customer Service
- Quick Learner
- Teamwork and Collaboration
- Exceptional customer service
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Nike
06.2022 - 08.2022
Food Delivery Driver
Favor Delivery
03.2021 - Current
Bachelor of Science - Mechanical Engineering
University of The Incarnate Word
Bachelor of Science - Applied Physics
Texas Lutheran University