Michael Purdy
Chesterfield,NJ
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
13
13
years of professional experience
Work History
Operation Manager/General Laborer
Bumble bee lawn service
Chesterfield
08.2021 - Current
- Analyzed customer feedback data to develop action plans for improving services offered.
- Coached, mentored and trained team members in order to improve their job performance.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered customer inquiries via phone, email, and chat.
- Provided accurate information about products and services to customers.
Mechanic
East Coast Racecars and Restoration
Chesterfield, NJ
08.2020 - 07.2024
- Educated customers about basic automotive maintenance techniques they can perform themselves at home.
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Researched parts availability from vendors in order to complete repairs efficiently.
- Consulted with customers regarding service options available based upon their needs.
Eagle Scout
Troop 112
Jobstown, New Jersey
08.2011 - 08.2021
- Planned, organized, and oversaw the restoration and beautification of a local churches flower bed and walkway
- Led a troop of 40+ youth for 2 six month terms planning regular meetings, keeping individuals on task and overseeing all troop activities
- Worked with fellow scouts to educate scouts about various scouting practices and general knowledge
Education
Associate of Applied Science - Engineering (Pre-Engineering)
Rowan College At Burlington County
Pemberton, NJ05-2024
High School Diploma -
Northern Burlington County Regional High School
Columbus, NJ06-2023
Skills
- Sales Techniques
- Project Management
- Business Development
- Contract Management
- Team Leadership
- Sales management
- Verbal and written communication
- Time Management
Timeline
Operation Manager/General Laborer
Bumble bee lawn service
08.2021 - Current
Mechanic
East Coast Racecars and Restoration
08.2020 - 07.2024
Eagle Scout
Troop 112
08.2011 - 08.2021
Associate of Applied Science - Engineering (Pre-Engineering)
Rowan College At Burlington County
High School Diploma -
Northern Burlington County Regional High School