MICHAEL PURSER
Loris,SC
Summary
Dedicated administrative professional with over 15 years of experience thriving in fast-paced office environments. Expertise in executing a wide range of clerical tasks, providing exceptional staff support, and streamlining processes to enhance operational efficiency. Recognized for strong communication, planning, and prioritization skills, alongside a proven track record in regulatory compliance and environmental inspections. Detail-oriented team player known for dependability and adaptability, fostering collaboration to achieve organizational goals while maintaining high standards of productivity.
Overview
33
33
years of professional experience
Work History
Clerk 2
Horry County Schools
Myrtle Beach, SC
07.2024 - Current
- Developed and organized science kits for elementary grades, prioritizing completeness and adherence to cleanliness protocols.
- Managed logistics and delivery of science kits alongside two personnel to support STEM education initiatives in Horry County.
- Monitored and organized inventory levels of office supplies, ensuring timely replenishment and accessibility for staff.
Advisor Assistant
Coastal Carolina University
Conway, SC
09.2023 - 05.2024
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
Sales Associate
Lowe's Home Improvement
Conway, SC
02.2023 - 08.2023
- Helped customers find specific products, answered questions and offered product advice.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Associate
Tractor Supply Company
Conway, SC
10.2021 - 02.2023
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Managed customer relations through communication and helpful interactions.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Identified customer needs and wants to enhance customer experiences and boost sales
- Maintained relationships with customers to maximize sales opportunities.
Transportation Security Administration
TSA
Myrtle Beach, SC
04.2018 - 10.2021
- Upheld strong customer service standards while completing screenings
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Responded to critical security incidents by applying standard operating procedures designed to minimize loss of life and damage to property.
- Assisted with deployment of advanced technology and equipment for screening purposes.
- Responded effectively to security incidents and provided guidance regarding security procedures.
Truss Builder
Universal Forest Products Plant
Conway, SC
09.2016 - 03.2018
- Used saw, hammers, and roller presses to accurately measure and mark cutting lines on wood and other materials
- Fabricated trusses to exact company standards and customer specifications.
- Helped maintain clean, organized and production-safe work areas.
- Completed quality work using wood, metal and other materials.
- Inspected materials and finished products for compliance with standards.
- Maintained safe work environment with correct use of safety gear and key safety behaviors.
- Met schedule targets by working quickly and with minimal errors on building projects.
- Followed supervisor instructions to adjust assembly and building plans.
- Completed paperwork, documenting cycle times, daily production numbers, and waste.
Enlisted Soldier
US Army
World Wide
05.1993 - 03.2015
- Facilitated teamwork to meet challenging goals while adhering to high standards and tight timelines.
- Monitored and enforced security standards to secure military property assets and personnel effectively.
- Conducted thorough inspections of worksites and safety gear to maintain compliance with established regulations.
- Managed comprehensive paperwork for 205 personnel to ensure compliance and organization on a quarterly basis.
- Ensured all personnel files were accurately maintained, adhering to legal and regulatory requirements.
- Utilized Microsoft Office tools and office equipment to support daily administrative functions and improve workflow.
Education
Master of Arts - Theology
Colorado Christian University
Denver, CO2028
Bachelor of Arts - History (General)
Coastal Carolina University
Conway, SC05-2024
Skills
- Purchasing and outsourcing
- Administrative support
- Customer satisfaction
- Filing systems
- File maintenance
- Document management
- Decision-making
- Problem resolution
- Clerical
- Reliable and trustworthy
- Communication
- Flexible
- Critical thinking
- MS Office
- Customer Needs Assessment
- Teamwork and Collaboration
- Technical aptitude
- Financial knowledge
- Goal-Oriented
- Analytical mindset
- Spreadsheet Management
- Scheduling
- Report Writing
- Office Administration
Accomplishments
Achieved accomplishments and accolades for my ability in maintaining personnel records
Achieved accolades from my superiors for the creation of a simplistic filing system for maintaining records that were easily used by all personnel.
Timeline
Clerk 2
Horry County Schools
07.2024 - Current
Advisor Assistant
Coastal Carolina University
09.2023 - 05.2024
Sales Associate
Lowe's Home Improvement
02.2023 - 08.2023
Associate
Tractor Supply Company
10.2021 - 02.2023
Transportation Security Administration
TSA
04.2018 - 10.2021
Truss Builder
Universal Forest Products Plant
09.2016 - 03.2018
Enlisted Soldier
US Army
05.1993 - 03.2015
Master of Arts - Theology
Colorado Christian University
Bachelor of Arts - History (General)
Coastal Carolina University